Account Manager - Label & Artist

Job Description

As a global Artist & Label Manager based in Milano, you will oversee a diverse portfolio of artists and labels ensuring the seamless execution of our services and maintaining the highest levels of partner satisfaction. By leveraging a deep understanding of our products and the music market, you will implement robust accounts management strategies to meet objectives and elevate our artists and labels’ careers.

Account Management

• Client Education: Act as a subject matter expert to keep clients informed on industry trends.
• Service Pitching: Present and integrate company services into client workflows.
• Business Reviews: Conduct regular strategic reviews to track growth and performance.
• Revenue Growth: Drive upsells, contract signings, and high-value renewals.

Release Management

• Consultancy: Provide expert guidance on release strategies, market positioning, and optimize label catalogs.
• Optimization: Ensure audio releases are technically and creatively optimized for all platforms.
• Performance Analytics: Deliver detailed reporting and actionable insights.

Audience Development

• Cross-Functional Collaboration: Partner with Video Audience Development and Editorial Marketing teams.
• Strategic Activation: Execute audience growth levers and lead editorial pitching for key releases.
• Rights Education: Advise clients on complex legal and intellectual property topics.
• Conflict Resolution: Directly manage and resolve rights issues for top-tier accounts.
• Execution of yearly role’s OKRs as defined with the manager.

Qualifications

• Passion for Music Business: Knowledge of the artist landscape and a network within the music industry.
• Experience: Previous experience in music distribution, sales, and high-stakes negotiation.
• Analytical Mindset: Familiarity with release management software and Google Workspace Applications is desirable.
• Communication: Exceptional verbal and written communication skills.
• Languages: Native-level fluency in Italian and fluent English.
• Proactivity: The ability to anticipate client needs and secure opportunities ahead of the curve.
• Problem-Solving & Flexibility: Be prepared to address problems as they arise.
• Strategic Thinking: Growth-oriented mindset focused on tailored marketing and release plans.
• Coordination: A proven ability to foster collaboration across multidisciplinary service teams.
• Data-Driven: Skilled at leveraging performance analytics to empower decision-making.

Additional Information

• Tailor-made training and coaching program.
• Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist.
• Contractor role.
• Ambassador program: an employee-volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing, and the planet.
• Shaping Together: A Group-wide event focused on volunteerism and community impact.
• We welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion, and sexual orientation.

ROCK THE JOB

• Tailor-made training and coaching program.
• Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist.
• Contractor role.

SING IN HARMONY

• Ambassador program: an employee-volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing, and the planet.
• Shaping Together: A Group-wide event focused on volunteerism and community impact.
• We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.