Account Manager - Label & Artist

Job Description

Milano‑based Artist & Label Manager to oversee a diverse portfolio of artists and labels, ensuring seamless execution of services and maintaining high partner satisfaction. Leveraging deep knowledge of Believe’s products and the music market, you will implement robust account‑management strategies to meet objectives and elevate our artists’ and labels’ careers.

Account Management

• Client education: keep clients informed on industry trends.
• Service pitching: present and integrate company services into client workflows.
• Business reviews: conduct regular strategic reviews to track growth and performance.
• Revenue growth: drive upsells, contract signings, and high‑value renewals.

Release Management

• Consultancy: provide expert guidance on release strategies, market positioning, and optimize label catalogs.
• Optimization: ensure audio releases are technically and creatively optimized for all platforms.
• Performance analytics: deliver detailed reporting and actionable insights.

Audience Development

• Cross‑functional collaboration: partner with Video Audience Development and Editorial Marketing teams.
• Strategic activation: execute audience growth levers and lead editorial pitching for key releases.

Risk Management

• Rights education: advise clients on complex legal and intellectual property topics.
• Conflict resolution: directly manage and resolve rights issues for top‑tier accounts.

Responsibilities

Execution of yearly role’s OKRs as defined with the manager.

Qualifications

• Passion for music business: knowledge of the artist landscape and a network within the music industry.
• Experience: previous experience in music distribution, sales, and high‑stakes negotiation.
• Analytical mindset: familiarity with release‑management software and Google Workspace applications is desirable.
• Communication: exceptional verbal and written communication skills.
• Languages: native‑level fluency in Italian and fluent in English.

Core Competencies

• Proactivity: anticipate client needs and secure opportunities ahead of the curve.
• Problem‑solving & flexibility: address problems as they arise.
• Strategic thinking: growth‑oriented mindset focused on tailored marketing and release plans.
• Coordination: foster collaboration across multi‑disciplinary service teams.
• Data‑driven: leverage performance analytics to empower decision‑making.

Benefits

• Tailor‑made training and coaching program.
• Remote working policy.
• Well‑being program.
• Access to Eutelmed, a digital mental health and well‑being platform.
• Contractor role.

Diversity & Inclusion

We welcome applications from all backgrounds and all sections of the community, regardless of age, disability, gender, race, religion, and sexual orientation. The workforce is representative of the community it serves at all levels of the organisation.