Account Manager - PERUGIA

Account Manager – Perugia

Our Account Management team oversees our restaurant business brand relationships. As Deliveroo continues to grow, we become a major revenue channel for restaurants – aside from providing the best support, we are restaurant consultants who use data‑driven insight and industry knowledge to lead our partner restaurants' growth.

The role focuses on relationships with the network in the Italian market, working with internal departments (marketing, operations, product) to offer the best consultancy service to our top brands.

The Account Manager works within a passionate, dynamic group of team players, great at building relationships and fostering teamwork.

Location: Perugia. Report to the Regional Manager of the region.

Responsibilities

As an Account Manager, you will be responsible for:

• Managing a portfolio of restaurant brands and building lasting relationships with the network.
• Monitoring and analyzing performance, sharing insights with partners and identifying opportunities to improve metrics and partner satisfaction.
• Negotiating contract terms and conditions to increase supply quality and improve financial performance and consumer value proposition.
• Planning portfolio strategy to increase performance, financials, and loyalty, impacting absolute metrics and relative metrics such as market share.
• Controlling P&L, identifying opportunities and risks.

Requirements

• At least 3 years experience in account management or sales.
• P&L knowledge and negotiation skills.
• Experience creating long‑term relationships.
• Demonstrated experience using tools and related project management applications to guide best practice.
• Experience in the horeca, restaurants, or food market is a plus.
• Fluency in English is a plus.

Benefits

• Make a visible impact every day. Your work directly improves experiences for customers, partners, and riders.
• Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace, and real responsibility.
• Build a career, not just a role. Stretch yourself, develop new skills, and grow as the business evolves.
• Deliver together in an inclusive culture. Collaborative, values‑driven teams support how you work best.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, or belief.

If you have a disability or long‑term health condition and need support to apply for one of our roles, or require reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.