Account & Tender Specialist – Clinical Service Sales

Account & Tender Specialist – Clinical Service Sales (Italy)

Location: Home-based (Mon & Fri) + Office (Tue–Thu) – Milan

Overview:

A leading global company in the scientific and clinical diagnostics industry is seeking an Account Manager & Tender Specialist to support service sales activities across Italy. This role is key to the success of the Clinical Business Unit, focused on the LC-MS service portfolio within hospitals, clinical laboratories, research centers, and public health institutions.

This is a hybrid position with a strong focus on service-related tenders and contracts. You will work closely with a supportive global team of other Account Managers and Product Specialists.

Key Responsibilities:

• Tender Coordination (approx. 70% of role): Prepare and manage service contract tenders (new and renewal) for LC-MS systems in the clinical sector.
• Customer Interaction: Participate in occasional site visits to support the sales process and understand customer needs.
• Collaboration: Liaise with stakeholders including other Account Managers and commercial teams to ensure tender submissions are accurate and timely.
• Compliance & Tracking: Maintain accurate records of documentation, legal requirements, and internal system updates.
• Sales Support: Assist in driving service sales initiatives and ensuring smooth contract renewals in a highly regulated, customer-focused environment.

Ideal Candidate Profile:

• High attention to detail – accuracy is critical in tender submissions.
• Strong organisational skills and the ability to manage multiple priorities.
• Professional fluency in English and Italian .
• Excellent communication and collaboration skills.
• Comfortable with internal systems and tools (e.g., Salesforce, Microsoft Office).
• Background in LC-MS, chromatography, or clinical lab environments is an advantage.
• Previous experience with tender systems and service contract processes is highly desirable.

Qualifications:

• Bachelor’s or Master’s degree in Science, Business, or a related discipline.
• Experience in inside sales, sales support, or tender coordination roles—preferably in a clinical or scientific setting.

What’s Offered:

• Salary range: €45,000 – €65,000 (depending on experience)
• Bonus potential: Up to 25%
• Flexibility to work from home 2 days a week
• Opportunity to work with a dynamic and diverse international team
• Impactful role supporting healthcare innovation and service excellence

This is a fantastic opportunity for someone detail-oriented, customer-focused, and experienced in service sales or tenders to grow their career in the clinical diagnostics space.