Assistant Country Manager West Africa

Assistant Country Manager – West Africa (Rome, Italy)

We are seeking an Assistant Country Manager (Italian‑fluent) to support the Country Manager in overseeing commercial operations and driving business performance within a structured, international catering environment. This role includes an initial 6‑12 month onboarding and mentoring phase, with the objective of developing full operational autonomy and a clear progression path toward a Country Manager position.

Key Responsibilities

• Support the Country Manager in commercial activities and business development, managing existing client relationships and identifying growth opportunities.
• Prepare commercial offers and tenders in collaboration with the Country Manager and, where applicable, under the supervision of the Managing Director.
• Monitor and analyze meal costs, attendance, and operational KPIs to ensure efficiency and profitability.
• Oversee service quality standards and ensure high levels of customer satisfaction.
• Continuously identify and implement solutions to improve service delivery and client experience.
• Collaborate with the administration team in verifying and monitoring invoicing processes.
• Conduct regular site visits to operational locations.
• In coordination with HR, support the management and planning of Nutritionists’ activities.
• Review weekly and monthly project reports, ensuring alignment with objectives, timelines, and performance targets.
• Supervise and manage team members, including training, task allocation, performance evaluation, and issue resolution.
• Provide leadership and mentorship, fostering team development and engagement.
• Ensure full compliance with company processes and contribute to achieving or exceeding annual performance targets.
• Oversee financial performance of assigned projects, including budgeting, cost control, and revenue monitoring.
• Analyze and comment on periodic financial statements.

Requirements

• Minimum 3 years of experience in a similar role within a catering company.
• Strong management and leadership skills.
• Solid commercial acumen and client‑oriented mindset.
• Proven ability to build relationships and coordinate cross‑functional teams.
• Strong capabilities in planning, budgeting, staffing, and organizational management.
• Good command of English, written and spoken; knowledge of French or Portuguese considered a plus.

Location

West Africa

What We Offer

• A structured development path toward a Country Manager role.
• Exposure to an international and dynamic business environment.
• The opportunity to contribute to high‑impact, multi‑site operations.

This job advertisement is open to candidates of all genders (Legislative Decree no. 198 / 2006) and complies with the provisions of Article 10 of Legislative Decree no. 276 / 2003.