Business Development Manager — Lockers & PUDO

About the Team The JD.com team values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

What You'll Do

Network Expansion: Identify, pitch, and secure new APM/PUDO locations (retail chains, independents, landlords, municipalities). Own the pipeline from lead to signed agreement and launch.

Manage deployment/launch: Coordinate surveys, permits, power/connectivity, installation, and go-live. Right-size capacity and opening hours to local demand.

Partner relationships: Be the primary contact for hosts/retail partners. Hold regular reviews, align on footfall/marketing, and negotiate renewals, incentives, and improvements.

Commercial ownership: Build cases for new sites, negotiate commercial terms, and track site-level P&L (cost per parcel, rent/rebates, ROI).

Operations Manage parcel flow & statuses: Monitor end-to-end parcel flow. Run the network day-to-day: Track availability/uptime, utilization, dwell time, and success rate.

Work with Delivery/Ops: Partner closely with the delivery team to ensure strong operational performance and smooth first-mile/last-mile handoffs.

Process improvement: Identify bottlenecks and continuously improve operational processes, SOPs, and tooling.

About You

3+ years experience in business development

Experience in Out-of-Home networks (APM/PUDO) is a strong plus

Strong negotiation skills and stakeholder management

Positive attitude with a can-do mentality; proactive problem-solver

Data-driven and analytical, comfortable with spreadsheets/BI dashboards

Real team player, yet able to work independently and own outcomes end-to-end

What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

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