Business Performance Lead

Role purpose

The candidate will join the VFA Business Performance team to measure and analyze key performance indicators, identify improvement areas, and drive innovation for greater efficiency. Responsibilities include delivering data-driven insights to support decision-making, aligning with stakeholders, and promoting a culture of continuous improvement, automation, and process optimization. The role also involves maintaining SharePoint documentation and enhancing processes through execution and uncertainty reduction.

Key accountabilities and decision ownership

• Strong analytical and problem-solving skills : ability to analyze complex data and identify trends, issues, and opportunities.
• Self-drive and communication skills : the ability to influence teams, communicate effectively with stakeholders, and present findings persuasively.
• Financial acumen : understanding of financial statements, budgeting, and forecasting.
• Business process knowledge : understanding of various business processes and how they impact performance.
• Data analysis and reporting tools : Proficiency in using data analysis software and reporting tools.

Core competencies, knowledge and experience

• Exceptional analytical and planning skills
• Ability to collaborate effectively with cross-functional teams and motivate individuals towards achieving common goals
• Strong delivery-focus
• Capability to establish robust relationships with other teams and demonstrate an empathetic approach

Must have technical / professional qualifications

• A bachelor’s degree in management engineering or economics, with a master’s degree being highly advantageous.
• At least 2 years of proven experience in relevant fields.
• Expertise in data collection, analysis, and visualization utilizing tools such as Excel, SQL, and BI platforms (i.e. QlikSense) to identify trends, patterns, and performance gaps. Proficiency in Python can be highly valuable for tasks related to data analysis, automation, and reporting (manipulation and visualization). Gen-AI tools knowledge is also valued to foster data automation and intelligence.
• Proficient understanding of financial statements, budgeting, and forecasting techniques to evaluate business performance and predict future outcomes.
• Comprehensive knowledge of key performance indicators (KPIs) and the ability to monitor and analyze their performance over time.
• Acquainted with BI tools for extracting, transforming, and loading (ETL) data, and generating reports and dashboards to derive business insights.
• Fluent in English

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.