Business Support (m/w/d)

Overview

Business Support (m/w/d) role at Symrise AG

Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food. With sales of around €5.0 billion in the 2024 financial year, the company is one of the world's leading providers. The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America. Together with its customers, Symrise develops new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked. Symrise - always inspiring more...

Your Role

The Business Support Specialist plays a key role in ensuring seamless operations within the Food & Beverage division . This position supports account management by handling customer requests, coordinating internal processes, and maintaining effective communication across teams to deliver outstanding service and business results.

• Act as the main contact for customer inquiries, ensuring quick and professional responses.
• Support customer visits, workshops, and meeting preparations.
• Assist in budgeting, forecasting, and customer development planning.
• Prepare offers, support price discussions, and maintain accurate customer data.
• Coordinate with internal teams (Sales, Supply Chain, Quality, Regulatory) and affiliates to ensure smooth execution of projects.
• Manage sample requests, project briefings, and rollout of key initiatives.
• Oversee administrative tasks such as credit limit updates, documentation, and data entry in internal systems.

About You

• High school diploma or university degree.
• Minimum of 2 years' experience in business support or a completed commercial apprenticeship.
• Excellent communication and interpersonal skills; strong team player.
• Highly organized, reliable, and detail-oriented, with the ability to work independently.
• Strong coordination and multitasking abilities.
• Proficient in Microsoft Office (especially Excel); SAP knowledge is an advantage.
• Fluent in business English (spoken and written).
• Italian proficiency is a must; German and/or French are an advantage.

Our Offer

Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in the focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Manufacturing
• Industries: Chemical Raw Materials Manufacturing

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