City Manager, External Fulfillment
Descrizione dell'offerta
Overview
Job ID: | Afaq - Warehouse Branch
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our External Fulfillment team. Join the External Fulfillment team as a City Manager to drive high-visibility, strategic, revenue-generating projects and lead Operational process improvement initiatives.
Key responsibilities
- Monitor operations of the assigned sites and suggest & deploy improvements
- Identify useful data accumulated from multiple sources and take necessary actions
- Foresee implications based on current data and trends
- Be organized and prompt in notifying the situation, problem solve and recur prevention
- Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
- Train & direct associates for action and conformance of norms & practices
- Audit the sites for various operational conformances, restrictions and norms
- Conduct audits based on SOPs, analyze data and propose features focusing on improving the Seller experience
A day in the life
As City Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will work with multiple internal and external stakeholders to achieve Adherence to Amazon Standards and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up, support, audit and monitor operations.
Basic Qualifications
- Speak, write, and read fluently in Arabic
- Speak, write, and read fluently in English
Preferred Qualifications
- Bachelor's degree
- Knowledge of city topography and road network
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Experience in an operational role
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
EEO Statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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