Clearing Client Readiness junior analyst

Responsibilities

Act as main point of contact for an assigned group of clients, supporting them throughout the project lifecycle from onboarding through go-live, ensuring a smooth and well-coordinated client journey. Support clients in preparing for implementation and testing phases, including UAT and conformance testing, providing guidance, clarification, and follow-up to help them validate the solution. Coordinate project-related communications, including regular updates, release communications, and operational messages, ensuring information is clear and aligned across all stakeholders. Organize meetings, track actions, and help resolve issues or questions in a timely and structured way, working with clients and internal teams. Review documentation and specifications, contribute to client readiness activities, and support continuous improvement initiatives aimed at enhancing processes and service quality. Profile / Qualifications

Education & experience:

Bachelor’s degree in Economics, Finance, Business Administration or related field. 1-2 years of experience in client services, operations, project coordination, or similar roles (internships and junior profiles are welcome). Technical skills:

Strong understanding of financial markets or financial services environments; familiarity with client service operations and/or CCP environments is an advantage; experience with CRM and service management tools; interest in technology, project coordination, and operational processes. Soft skills:

Attention to detail and analytical thinking; excellent organisational and multitasking skills; strong client orientation and relationship-building; clear and effective communication (written and verbal); proactive problem-solving mindset and ability to work in a fast-paced environment; team player, adaptable and comfortable working under structured deadlines. Languages:

Fluency in Italian (or French) and English, both written and spoken. Equal Opportunity

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds and different personal experiences and points of view and we are committed to providing an environment of mutual respect.

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