Cloud & DevOps Engineer

Position Overview

Join XTEL as a Cloud & DevOps Engineer to drive technological excellence across our infrastructure and deployment ecosystem. You will manage and perform deployments of applications and infrastructure updates, ensuring effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure. Working with outstanding technology and closely cooperating with database programmers, analysts, and system administrators, you will communicate across tech departments, anticipate needs, and fill technology gaps with professional care contributing to performance, security, and scalability across our clients' PaaS cloud environments.

Key Responsibilities

• Ensure highly available, resilient, and maintainable systems to support our business growth model, with a focus on Automation, Monitoring, Continuous Integration, and Delivery.
• Develop and implement automated provisioning solutions for applications and infrastructure.
• Provision and maintain cloud infrastructures in Azure.
• Provide operational and system expertise to software delivery teams.
• Resolve issues reported via Service Desk systems.
• Optimize information access, server infrastructure performance, and integrity.
• Maintain documentation including server build docs, configuration standards, and infrastructure architecture.
• Develop corrective action plans and Root Cause Analysis documents for internal and client distribution.
• Execute activities for automating and streamlining infrastructure operations and DevOps processes.
• Build and maintain tools for deployment, monitoring, and operations — leveraging the latest technologies including Agentic AI.
• Ensure that the technical environment is properly monitored and correctly used, with timely resolution of technical issues.
• Identify system performance issues and oversee the development and use of tools to resolve them.
• Support and maintain both customer-facing production environments as well as QA and Development environments.
• Report and manage risk in line with ISO 27001 controls.
• Preserve assets, information security, and control structures.

Qualifications

• Bachelor's degree in a technical/STEM field (Science, Technology, Engineering, or Mathematics) or equivalent work experience.
• At least 3 years of relevant experience in a DevOps or Cloud Engineering role.
• Understanding of various DevOps tools for developing and managing digital pipelines.
• Knowledge of Azure cloud platform, including but not limited to: Azure Kubernetes Services, Log Analytics, Function Apps, Logic Apps, Storage Accounts, Synapse Analytics, Analysis Services, Azure Data Factory, and Azure Databricks.
• Knowledge of Azure DevOps and CI/CD pipelines.
• Knowledge of Entra ID and Group Policy Objects (GPOs).
• Knowledge of Terraform and Terragrunt.
• Knowledge of TCP/IP and networking protocols such as HTTP and DNS, with understanding of all layers of a web services technology stack.
• Fluent English and eligibility to work in Italy without sponsorship.

Nice to Have

• Experience building scripts, tooling, and automation for computing environments.
• Capability to specify, design, and/or implement system health and performance monitoring tools.
• Knowledge of Microsoft SQL Server.
• Knowledge of AI concepts, Python, and Azure Foundry.
• Knowledge of FinOps practices.

Geographical Location

Bologna, Italy

What We Offer

• Hybrid working set-up
• A valuable learning experience in an international and fast-growing company
• The opportunity to grow your technical skills in a cutting‑edge cloud and DevOps environment
• A collaborative and supportive team environment
• Exposure to innovative technologies and complex enterprise systems in a dynamic business context

Equal Opportunities Statement

XTEL is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.