Club Director

General Manager – Luxury Hospitality Venue

Location: Milan, Italy

Salary: Approximately €160,000 - €175,000 gross per annum + bonus

I am seeking an experienced and charismatic General Manager to lead the relaunch and day-to-day operations of a prestigious luxury property in Milan. Part of an established European hospitality and lifestyle group, the venue is undergoing a major transformation and will reopen as a vibrant destination for an international, high-profile clientele

.
This role is suited to a highly hands-on leader with a strong operational presence, ideally from luxury hospitality, private members clubs, or lifestyle venues. We are looking for someone who leads from the front, thrives in a fast-paced and high-energy environment, and is highly visible on the floor, especially during peak evening service. Weekend availability is essential, particularly on Friday and Saturday night

s.
Key Responsibilit

• iesProvide strategic direction and leadership across all club operations, ensuring an outstanding and highly personalized member experien
• ce.Take full ownership of the club’s financial performance, including budgeting, forecasting, P&L management, and revenue optimizati
• on.Develop and implement commercial and membership strategies to strengthen brand positioning, drive engagement, and increase profitabili
• ty.Oversee day-to-day operations across all departments, ensuring service excellence, operational efficiency, and attention to detail at every lev
• el.Recruit, mentor, and inspire department heads and operational teams, fostering a collaborative and service-focused cultu
• re.Build and maintain strong relationships with members, ownership, partners, and key stakeholders both locally and international
• ly.Ensure all operations comply with company standards, legal regulations, and luxury hospitality best practic

es.
Requirem

• entsProven experience in a senior leadership role within luxury private members clubs, high-end hospitality, or lifestyle environme
• nts.Experience leading openings, refurbishments, or repositioning projects would be highly advantage
• ous.Strong commercial awareness with a track record of delivering both exceptional service standards and financial succ
• ess.Outstanding leadership, interpersonal, and stakeholder management abilit
• ies.International hospitality or lifestyle experience is considered a strong advant
• age.Fluency in English is essential; Italian language skills are highly desira

ble.
General Manager – Luxury Hospitality

VenueLocation: Milan,

ItalySalary: Approximately €160,000 - €175,000 gross per annum +

bonus
If you would like to have more information about the role, please apply or send your cv to

nt.com
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