Consulting Lead – Data Centre and AI

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Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

The Advisory Lead, Data Centre is a leadership role, responsible for collaborating with senior business stakeholders to formulate and implement the Data Centre technology advisory services strategy and organizational capability that provides vision and forward direction for the business. This person is also expected to play a pivotal role in the development of the company's technology advisory approach to Artificial Intelligence.

This role will report into the EU Advisory VP and work with EU and global stakeholders to define and manage a sustainable and profitable advisory practice aligned to the overall business strategy, providing guidance on leveraging service management capabilities to deliver value to clients.

This role aims to increase business value with key clients and to realize pull-through business as a result of consultancy engagements.

This leadership role is responsible for fostering a collaborative and high-performing culture across the advisory team(s) within their remit.

Key Responsibilities :

1. Gain support from other business areas and stakeholders to execute strategic plans aligned with overall advisory services goals.
2. Oversee daily activities of advisory professionals in the functional area.
3. Provide direction in complex engagements by acting as a subject matter expert.
4. Develop processes, policies, and tools related to financial, people, marketing, and delivery management.
5. Leverage relationship skills and knowledge of client environments to assist and influence clients.
6. Manage efficiency levels, streamline procedures, and improve delivery to ensure customer excellence.
7. Oversee delivery of client requirements against contracts.
8. Collaborate with senior leadership to develop strategy and manage implementation to meet revenue and expense targets.
9. Ensure profitability targets are met, maximizing revenue within cost constraints without compromising standards.
10. Participate with senior managers to formulate and implement advisory strategy and organizational capability.
11. Set standards for client satisfaction and develop policies and procedures to drive client satisfaction.
12. Use understanding of business objectives and market trends to develop an aligned advisory service practice.

Knowledge and Attributes :

• Deep knowledge of the IT industry environment and business needs.
• Robust understanding of IT operations and service offerings.
• Strong client engagement skills.
• Service-oriented with ability to manage client value and maintain profitability.
• In-depth understanding of product functionality and application.
• Motivational leader with decision-making skills and assertiveness.
• Excellent collaboration skills and professional interaction at all levels.
• Problem-solving skills with strategic thinking and analytical capabilities.
• Strong conceptual thinking.
• Ability to manage urgent and complex tasks simultaneously.
• Market orientation with experience creating client-oriented solutions.

Academic Qualifications and Certifications :

• Bachelor's degree or equivalent in IT, Business Management, or related field.
• Scaled Agile certification desirable.
• Relevant advisory and technical certifications preferred.

Required experience :

• Significant relevant experience in a similar role.
• Operational leadership of advisory teams.
• Experience dealing with clients and managing service levels.
• Stakeholder engagement at all levels.
• Project management experience.

Workplace type : Remote Working

About NTT DATA

NTT DATA is a $30+ billion global innovator of business and technology services, serving 75% of the Fortune Global 100. We invest heavily in R&D and are committed to diversity and inclusion. Our services include consulting, AI, industry solutions, and infrastructure management. Headquartered in Tokyo, part of NTT Group.

Equal Opportunity Employer

We embrace diversity and are committed to providing an environment free of discrimination and harassment. We do not discriminate based on age, race, gender, sexual orientation, religion, nationality, disability, or other protected categories. Join our global team and grow your career with us.

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Consulting, Information Technology, Sales

Industries : IT Services and IT Consulting