Customer Experience & Quality Manager

Technogym S.p.A. is seeking a Customer Care Manager in Forlì, Italy. In this role, you will be the "voice of the customer" at all stages of their journey, collecting feedback, monitoring satisfaction KPIs, and implementing improvement actions to enhance the customer experience.

With a minimum of 5 years in customer satisfaction management, strong project management skills, and proficiency in data analysis, you will operate in a dynamic environment.

Technogym fosters an inclusive culture encouraging ethical values and enthusiasm for fitness.