Customer Solutions Architect

Ready to shape the future of environmental intelligence with a fast-growing start-up?

Influx Search is again partnering with a pioneering wastewater technology software company to find a Project Manager to oversee the installation and deployment of real-time monitoring solutions across Italy.

We’re now looking for a Solution Architect to join their Italian team - someone who can bring together technical wastewater expertise, data interpretation, and strong customer engagement in one unique, mission-driven role.

What’s the job?

This is a high-impact, customer-facing position where you’ll act as the subject matter expert supporting both clients and internal teams. You’ll translate raw data into actionable insights, lead technical discussions, and play a key role in driving the success of deployments across Italy.

Expect to get hands-on with client projects, work directly with field engineers and analysts, and help shape how data is communicated, understood, and actioned by water utilities.

Your key responsibilities will include:

• Acting as the go-to wastewater SME for internal teams and clients
• Analysing sensor and operational data to support executive business reviews (QBRs/EBRs)
• Supporting project delivery from requirements gathering to post-go-live support
• Working closely with CSMs, data scientists and implementation teams
• Delivering insight-driven reporting that helps utilities make smarter decisions
• Feeding client feedback into the product roadmap and technical strategy
• Travelling ~30% to support field visits, customer onboarding, and workshops

Who are we looking for?

We’re looking for someone with a blend of environmental expertise, analytical thinking, and start-up energy. Someone who wants to solve real problems, work at pace and grow with the team.

We’re particularly interested in those with:

• 2–4 years of experience in wastewater, utilities, or environmental engineering
• Solid knowledge of WWTP processes and treatment systems
• A degree in Environmental, Chemical, or Civil Engineering (or equivalent experience)
• Experience working with internal and external stakeholders across technical functions
• Strong communication skills – able to simplify technical data for a range of audiences
• Comfort working with Excel, dashboards, KPIs (Power BI a plus)
• A self-starter mindset with the ability to work autonomously and across teams
• A passion for making a positive environmental impact

Why join?

• Join a purpose-led company revolutionising wastewater management through tech
• Work directly with passionate, values-driven people across Italy and Israel
• Enjoy a flexible, remote-first culture with high levels of ownership
• Help build something meaningful from the ground up

If you’re excited to apply your technical knowledge in a fast-paced, mission-oriented team apply via LinkedIn or reach out to Max Fraser-Krauss ( ) to apply directly!

Influx Search is a global executive and specialty search recruitment consultancy that helps businesses find the best talent across water, clean-tech, and environmental applications.

Our mission is clear: to streamline, optimise, and propel your business’s recruitment plans.

Tags: wastewater intelligence, smart utilities, environmental monitoring, data-driven decisions, AI for water, IoT monitoring, sustainable infrastructure, pollution detection, water reuse, public health protection, real-time data, climate tech.