Data & Ai Architect
Descrizione dell'offerta
Job Category
Sales
Job Details
- About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. Leading with our core values, we help companies across industries blaze new trails and connect with customers in innovative ways. We empower you to be a Trailblazer—driving your career growth, charting new paths, and making a positive impact in the world. If you believe business is a powerful platform for change and that companies can do well and do good, you’ve come to the right place.
Can you envision trusted AI transforming customer experiences? Are you a CRM, Data, and AI expert who can inspire companies to develop innovative AI strategies that translate into real business results?
At Salesforce, we're redefining how companies connect with their customers.
We seek a visionary Data & AI Architect to join our team and lead our Data & AI initiatives within CRM and beyond.
The Data & AI Architect is a senior role within the Solution Engineering organization, requiring frequent interaction with C-level executives and key decision-makers to drive change and innovation.
As the primary technical advisor for Data & AI at Salesforce, your mission is to accelerate adoption of our Data & AI products. You will educate customers on trusted generative AI, guiding them from strategy to execution, and fueling their success and Salesforce’s growth.
Responsibilities
- Engage with C-level executives to assess their Data & AI maturity and develop transformational roadmaps.
- Collaborate with Sales, Solution Engineering, Customer Success, and other teams to identify AI use cases that enhance customer interactions and efficiency, designing tailored solutions.
- Build trust with CIOs, CTOs, CISOs, CSOs, and other leaders as they adopt AI technologies.
- Select appropriate Salesforce and third-party technologies for customer architectures based on product knowledge and industry standards.
- Present at public events, showcasing AI’s impact on CRM, from single-account sessions to major conferences like Dreamforce.
- Develop reference models for integrating GPT-based products into CRM, unlocking new insights and personalized experiences.
- Partner with security and privacy teams to ensure ethical AI implementation and build trust.
- Create reusable assets for Sales and Solutions teams aligned with industry and CRM processes.
- Serve as the main contact for product management and marketing regarding AI, representing local market needs and advocating for AI-powered CRM solutions.
Skills and Experiences
- 10+ years of industry experience in data warehousing, AI/ML, data analytics, data science, or cloud computing
- Deep experience in enterprise architecture advisory and value realization
- Passion for AI and its potential to transform customer relationship management
- Recognition as a leader in Data Platforms and AI/ML, with publications, blogs, or presentations
- Experience selling enterprise SaaS software
- Excellent presentation skills for technical and executive audiences
- Strong collaboration and relationship-building skills
- Master’s degree in computer science, engineering, mathematics, or related fields, or equivalent experience (preferred)
Bonus Points If You Have
- Experience with GPT-based technologies and NLP for CRM
- Public speaking and thought leadership in Italy around AI
- Deep knowledge of Salesforce products like Einstein, MuleSoft, Tableau, and Slack within CRM
At Salesforce, we are committed to fostering an inclusive environment where everyone feels valued and empowered. We believe diversity fuels innovation and drives success.
Accommodations
Posting Statement
Salesforce is an Equal Employment Opportunity employer and is committed to inclusion and diversity.
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