Datacenter Technician

Important note:

This position involves on-shift rotation including standby (that is paid for additionally). We also need a person with a valid driving license , and the ability to transport by own car around Milan area (work-related travel may be compensated).

Short summary of key requirements:

understanding how the computers work from the inside

experience/knowledge in networking

experience/knowledge in cabling

willingness to learn

Experience with Datacenters is welcome but not necessary. A degree is also welcome but not necessary. It's a good opportunity for people willing to advance their career or move into slightly different field.

Join the Team Powering the Future of Cloud

At Oracle Cloud Infrastructure (OCI) , we’re building the next generation of cloud -- faster, more secure, and more reliable than anything out there. As a Data Centre Technician , you’ll be at the heart of this mission.

You won’t just be following scripts -- you’ll be solving real problems in real time. From hands-on hardware troubleshooting to collaborating with engineering teams, you'll ensure OCI’s data centers run at peak performance 24/7. You know when to dig in and when to escalate, and your instincts for operational excellence help keep our cloud running smoothly.

You’ll lead smaller projects independently and support larger-scale initiatives alongside your manager. If you love infrastructure, love learning, and want to be part of a global cloud platform that's growing at hyperscale -- this is where you belong.

Why OCI? Because here, you’re not just maintaining the cloud. You’re helping build one of the most advanced, secure, and high-performance cloud infrastructures in the world.

Desired skills:

• Bachelor of Science degree in Computer Science, Information Systems, OR equivalent work experience
• Recent graduates are encouraged to apply if they can demonstrate interest and knowledge in the position and a willingness to learn on the job – gap year students are also considered.
• Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).
• Experience in data center M&E equipment.
• Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems.
• Experience working in a mission-critical operations environment.
• The position has a physical component requiring the ability to lift to 25 kg and may require working in cramped spaces or elevated locations.
• Ability to speak confidently & and communicate clearly in a virtual environment.
• Strong Adherence to process and being a process champion.
• Excellent communication skills (oral & and written), and ability to interact professionally with a diverse group of customers and staff.
• Experience providing client-facing, direct customer support and service.
• Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual.
• Good English.

Welcome Data Centre experience:

• Knowledge of data center design, including electrical and cooling plant & and operation thereof.
• Airflow management (hot aisle, cold aisle, containment, etc.).
• Rack, and stack equipment including commissioning of new racks.
• Strong structured cabling skills on fiber & and copper (e.G. looming, term & test).

Welcome systems & and hardware expertise:

• Systems administration (Linux and/or Windows Servers)
• Hardware repair, diagnosis & break/fix
• Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
• IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
• Base Operating System Installs and Configuration
• Core OS Services:
  SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.