Delivery Practice Manager, Global ProServe Security

Delivery Practice Manager, Global ProServe Security

Job ID: | Amazon Web Services Malaysia SDN. BHD. - E11

Overview

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Global ProServe Security team. You will manage a team of ProServe Delivery Consultants while supporting AWS customers through transformative projects and leverage your Security background to serve as a strategic advisor to customers, partners, and internal AWS teams.

Key Responsibilities

• Building and managing a high‑performing team of Delivery Consultants
• Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
• Developing and overseeing the implementation of innovative, forward‑looking IT strategies for customers
• Managing practice P&L, ensuring on‑time and within‑budget delivery of customer engagements
• Driving business development initiatives and exceeding customer satisfaction targets
• Optimizing team performance through tailored people development plans and aligning to customer needs
• Translating technical concepts into business value and engaging with C‑level executives, governing boards, and partner teams
• Supporting sales through scoping technical requirements, delivering engagements on time, within budget, and exceeding customer expectations

Basic Qualifications

• Bachelor's degree in Computer Science, Math, or a related field
• Knowledge of infrastructure‑as‑a‑service (IaaS) cloud computing transition challenges
• Experience in IT consulting/management with IT Transformation in a customer‑facing role
• Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
• Experience in enterprise architecture including virtualization technologies & distributed architecture
• Experience managing and delivering large‑scale enterprise IT projects

Preferred Qualifications

• Experience with design of modern, scalable delivery models for technology consulting services
• Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.