Desktop Support Specialist
Descrizione dell'offerta
We're Hiring | Desktop Support L2 Engineer – Nocera, Italy
Location: Nocera Superiore, Italy
Duration: 6 Months (with possible extension)
Start Date: Immediate Joiner Preferred
Languages Required: Italian & English (both mandatory)
Role Overview:
We’re looking for a skilled and proactive Desktop Support L2 Engineer to join our team in Nocera, Italy. This is an onsite role requiring hands-on experience in IT support, hardware/software troubleshooting, and end-user service.
Responsibilities:
- Provide L2 support for desktops, laptops, printers, and mobile devices.
- Troubleshoot hardware and software issues (Windows OS, O365, etc.).
- Install, configure, and maintain systems and applications.
- Support network connectivity issues and escalate when required.
- Collaborate with global IT teams and document all support activities.
Requirements:
- 3+ years in desktop or technical support roles.
- Strong knowledge of Windows OS, Microsoft Office Suite, and common IT tools.
- Experience with ITSM tools and ticketing systems.
- Fluent in Italian and English .
- Excellent communication and customer service skills.
Interested or know someone suitable?
Apply now or reach out directly via DM.
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