Destination Manager

Job Title: Destination Manager – Southern Europe

Location: Milan, HQ (Hybrid)

Type of Contract: Permanent Contract, full time

Salary Range: €35,000 - €50,000 (determined by experience and seniority) + bonus

Responsibilities

• Destination and partner management:
  • Define the optimal product mix for assigned destinations, determining the right number of itineraries to maximize conversion rates.
  • Develop a compelling product offering and manage supply and inventory across a wide portfolio of partners, including DMCs, direct contracts, and external travel producers.
  • Contract and secure the best terms, rates, and inventory for partners, improving product margins and working with Sales Managers to meet commercial performance targets.
  • Identify opportunities to maximize each partner’s performance by monitoring results and proposing changes and improvements.
  • Sourcel new partnerships with creative and professional suppliers, building rapport and assessing partners’ standards to support future success.
  • Deliver top‑quality itineraries and implement improvements to ensure customer experience remains paramount.
  • Report on product quality KPIs.
• Operations Management:
  • Work with the WeRoad team to proactively solve problems on live tour operations, ensuring high quality of customer experience.
  • Participate in the crisis management team, supporting emergency processes and developing strong procedures with partners.

Qualifications

• At least 3 years of experience as a product manager or buyer, preferably in the Tour Operator/Travel environment, with experience in Southern Europe.
• Advanced commercial and negotiation skills.
• Fluency in English and Italian; Spanish is a plus.
• Excellent relationship builder, capable of fostering strong, profitable, long‑term partnerships.
• Analytical and numerical, with experience working with KPIs and exceeding expectations.
• Self‑motivated, organized, proactive, team player, hands‑on and results‑driven.
• Detail oriented and quality conscious.
• Good knowledge of Google Sheets.
• Experience in a fast‑paced, dynamic startup scale‑up environment and ability to thrive under pressure.
• Comfortable serving as a main contact for crisis/emergencies.

Benefits

• Performance‑based bonus – discretionary annual variable bonus tied to performance and company results.
• A free WeRoad trip every year – choose your dream destination with €1,200/year travel discount or additional travel for Travel Coordinators.
• Vibrant co‑working space and community.
• Opportunities for learning – training and personal development programs.
• Flexibility to take time off beyond contractual minimums to recharge, within shared guidelines.
• Other perks: meal vouchers (€8/day when applicable), a €1,000 bonus for a wedding or civil union, and a one‑off bonus upon 5 years of service.
• New parent support – €3,600/year for 3 years after birth or adoption (or prorated if the child is under 3 when starting).
• Hybrid working – flexible schedule and support to work from your destination of choice up to 1 month per year.

Equal Opportunity Employment

WeRoad is an equal opportunity employer: we consider all applicants regardless of race, religion, color, ancestry, national origin, sex, sexual orientation, gender identity, age, family status, political affiliation, disability or any other legally protected characteristic.