Digital Customer Journey Architect

ING Italia is looking for a Customer Journey Expert to design and evolve customer experiences across the customer lifecycle. This role focuses on digital channels, data-driven decision making, and cross-functional collaboration. The ideal candidate should have 3-5 years of experience in a similar role, strong analytical skills, and the ability to work in an agile environment. Join an international digital bank and enjoy flexible smart working and various employee benefits including professional development and wellness initiatives.
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