Director, Hospitality Central Services, Milano Cortina 2026 - Olympic & Paralympic Games
Descrizione dell'offerta
On Location is a premium experience provider, offering world-class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. We serve over 150 iconic rights holders, including the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC, PGA of America, and numerous musical artists and festivals. Our company owns and operates unique experiences, transforming live events into memorable moments. On Location is a subsidiary of Endeavor, a global sports and entertainment company.
Endeavor encompasses talent representation through WME, sports operations via IMG, live event experiences through On Location, marketing with 160over90, and sports data and technology through IMG ARENA and OpenBet. Endeavor also owns TKO Group Holdings (NYSE: TKO), which includes UFC and WWE.
We are seeking a Hospitality Central Services Director to support the planning and execution of on-site services during the Games. This role involves leading a diverse team across multiple locations, working cross-functionally, and building strong stakeholder relationships for successful delivery of the Games.
- Essential Functions & Responsibilities
- Primary Responsibilities
- Accreditation
- Logistics
- Health & Safety
- Security
- Accessibility
- Lead a team of functional area heads, collaborating with On Location teams, Local Organising Committees, and IOC.
- Partner with HR on hiring and people strategies.
- Coordinate roles and responsibilities with Event Production, Program Management, Ticketing, and Inventory teams.
- Work with Legal, Compliance, & Procurement to ensure policies and contracts comply with company standards.
- Ensure effective communication and operational readiness across teams.
- Manage a cross-cultural, international team.
Ensure all staff and vendors are properly accredited and access control plans are in place.
Manage warehousing, storage, processing, and delivery of guest gifts and uniforms.
Ensure the well-being of staff and clients through medical services, injury prevention, emergency preparedness, and safety standards across venues.
Mobilize a team with security expertise to support security strategies during Milano Cortina 2026 Olympic and Paralympic Games, ensuring a safe environment.
Make hospitality products, venues, and experiences accessible to all guests, especially those with special needs.