Director of First and Second Year Advising

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Director of First and Second Year Advising

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Position Details

Job Title: Director of First and Second Year Advising
Position Number:
Job Category: University Staff
Job Type: Full-Time
FLSA Status: Exempt
Campus: Rogers Park-Lake Shore Campus
Department Name: STUDENT ACADEMIC SERVICES
Location Code: FIRST AND SECOND YEAR ADVISING (02043E)
Is this split and/or fully grant funded? No

Duties and Responsibilities

The Director of First and Second Year Advising serves on the administrative leadership team of Student Academic Services within the division of Student Success and provides strategic leadership for the offices of First and Second Year Advising (FSYA) and Student-Athlete Academic Services (SAAS). Reporting to the Assistant Vice President for Student Academic Services, the Director will:

• Supervision and Management: Provide leadership, strategic direction, and subject-matter expertise for academic advising and services for the offices of FSYA and SAAS.
• Hire, train, supervise, and evaluate professional staff; directly supervise 2 Associate Directors for FSYA, the Associate Athletics Director for SAAS, and the Administrative Coordinator; provide professional development opportunities; indirectly supervise assistant directors, academic advisors, and undergraduate and graduate student employees.
• Foster a positive team dynamic among staff across units, focused on student success and collaboration across Student Success departments.

• Academic Advising Leadership and Technology: Provide oversight of academic advising, technology operations, and reporting to advance university-wide academic advising efforts with a focus on first- and second-year advising and services.
• Advance the implementation and utilization of technology platforms to enhance academic advising and services (e.g., EAB Navigate360).
• Evaluate, design, and implement robust student self-service assets.
• Collaborate with campus partners to identify barriers and academic advising intervention plans to address these barriers.
• Design and implement assessment to allow for continuous improvement of academic advising processes.
• Assist in the development of university-wide academic advising policies, procedures, systems, and tools that support student persistence to graduation.
• Develop reports and analytics related to academic advising and services.
• Chair Advising Leadership Council, including academic advising leaders across undergraduate colleges/schools; support activities of the Undergraduate Advising Council (UAC).

• Assessment and Evaluation: Use data-informed student outcomes to direct work to further students’ holistic growth.
• Partner on assessment and manage key indicators of positive student outcomes. Analyze effectiveness of academic advising programs and services; recommend and implement changes.
• Develop and evaluate units’ initiatives using data from student feedback, benchmark institutions, and professional organizations.
• In collaboration with unit leaders, develop annual reports on programs and services offered through FSYA and SAAS.
• Identify and implement appropriate academic advising systems and other technology for the effective delivery of services.

• Budget and Planning: Monitor annual budgets and manage accounting transactions for all units under supervision; manage expenditures for the programs within approved budgets; recommend and approve purchases and expenses per University procedures. Secure administrative approval for and manage contracts for units under supervision. Develop and implement annual strategic plans, policies, procedures and protocols for units under supervision.

• Academic Advising: Serve as academic advisor for a small caseload of first- and second-year undergraduates, providing holistic advising on major discernment, course selection, degree requirements, and a range of academic and development issues. Assist students in developing a meaningful academic and co-curricular plan within the Ignatian tradition. Communicate degree requirements and policies to students, parents, and faculty. Provide support to students in academic distress or on probation and refer to appropriate campus offices as needed.

• Administration and Campus Community: Facilitate UNIV 101 First Year Seminar; serve as primary relationship manager with campus partners; represent FSYA and SAAS on University-wide committees and events related to advising, student success, and retention; collaborate with SAS leadership on business processes and administrative projects; participate in signature programs and events (Orientation, New Student Convocation, finals week proctoring, etc.); serve on university committees and task forces; perform related duties as required.

Minimum Education and/or Work Experience Master’s degree plus 7–10 years or more of management, leadership, and program development experience in academic advising in higher education.

Qualifications

• Experience developing and implementing academic advising services at the post-secondary level.
• Demonstrated ability to hire, train, evaluate, supervise, and coach professional staff.
• Strong interpersonal and communications skills; ability to write, speak, and present effectively in diverse settings.
• Ability to collaborate with faculty, staff, students, and parents within FERPA guidelines.
• Ability to articulate ideas clearly and engage others in discussions; respect diverse perspectives.
• Ability to gain attention and respect from peers and leadership.
• Analytical and problem-solving skills in changing conditions.
• Commitment to multicultural understanding and cultural humility.
• Strong project-management skills and attention to detail.
• Experience working with students in a holistic, student-centered capacity in the Ignatian tradition; alignment with the University’s Jesuit Catholic identity.

• Certificates/Credentials/Licenses: Master’s degree required.

Computer Skills

• Proficiency in Microsoft 365 Office Suite.
• Proficiency with student information systems (Oracle PeopleSoft preferred).
• Proficiency with data reporting tools, dashboards, and information retrieval systems; PowerBI preferred.
• Proficiency with student success platforms and case management systems; Navigate360 preferred.

Supervisory Responsibilities Yes

Required operation of university owned vehicles No

Does this position require direct animal or patient contact? No

Physical Demands None

Working Conditions Irregular Hours

Open Date 08/13/2025

Close Date (not specified)

Position Maximum Salary $105,000/year

Position Minimum Salary $95,000/year

Special Instructions to Applicants As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, consult our website at and for Transformative Education at .

About Loyola University Chicago Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence and community engagement. It is a Carnegie R1 research institution with three primary campuses in the greater Chicago area and a campus in Rome, Italy. Loyola is consistently ranked among the nation’s top universities; it holds STARS Gold status for sustainability and has received distinctions for service and community engagement. Loyola emphasizes its Jesuit mission and commitment to ethical leadership and service.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you possess a Master’s degree and at least 7–10 years of experience in management, leadership, and program development within academic advising in a higher education setting?
• Yes
• No

Open-ended questions:

• * Why do you want to work for Loyola University Chicago? (Open Ended Question)
• * How did you hear about this employment opportunity?
• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Website
• Other

Applicant Documents

• Required Documents Resume
• Cover Letter/Letter of Application
• Optional Documents

Loyola University Chicago | Information:
1032 W Sheridan Rd | Chicago, IL | 60660