DIRECTOR OF SALES

For a prestigious international luxury hotel located in Venice, we are seeking a Director of Sales with direct responsibility for the commercial development of the USA and Canada markets.

The selected candidate will be responsible for leading the commercial strategy across the North American, UK, and European markets, increasing revenues, market share, and brand positioning within the luxury leisure, consortia, entertainment, and high‑end travel segments.

The role requires a professional with a strong background in luxury hospitality sales, outstanding relationship‑building skills, and a well‑established network within the North American market, with a particular focus on leading luxury travel advisors, tour operators, and stakeholders in the high‑end travel industry.

Scope of Responsibilities

Commercial Performance

• Achievement of annual revenue and commercial production targets.
• Budget planning and travel plan management for the hotel Sales team.
• Continuous analysis of:
• Production reports
• Collaboration with Revenue Management on:
• Need periods
• ADR optimization
• Occupancy optimization
• Focus on inventory mix and suites contribution.
• Leisure group business conversion to support seasonality and RevPAR growth
• Direct management of key accounts in the USA and Canada markets.
• Coordination of Sales team activities including: Contracting, Offers, Promotions, Roadshows, Fam trips, International trade shows, Partnership development

Ongoing relationships with:

• Luxury Travel Advisors
• DMCs
• Travel Designers
• Wedding Planners

Business Development & Market Expansion

• Definition and implementation of the commercial strategy for the North American market.
• Development of new accounts and strengthening of existing strategic relationships.
• Oversight of the following segments:
• Luxury Leisure
• Entertainment & Celebrity Travel
• Weddings & Celebrations
• UHNW & Family Office Travel

Brand Representation & Positioning

• Represent the Brand and the Hotel at major international luxury travel events.
• Strengthen the Resort’s positioning within the North American, Middle Eastern, and UK luxury markets.
• Ensure consistency between brand identity, product, and sales activities.

Guest & Client Relationship

• Direct management of relationships with top producers and VIP travel networks.
• Development of long‑term partnerships with strategic accounts.
• Constant focus on guest experience quality and customer loyalty in collaboration with the Hotel Operations Team.
• Cross‑functional collaboration with: Marketing & PR, Revenue Management, Reservations & Operations.
• Interface with ownership regarding revenue performance and reporting.

Experience

• Extensive experience in international luxury hospitality.
• Minimum 7–10 years in Sales or Business Development roles with a North America focus.
• Preferred background from: Luxury Hotels, 5-star Resorts and International Hotel Brands.
• Strong network within the USA and Canada luxury travel ecosystem.
• Deep knowledge of major consortia and luxury travel channels.
• Strong commercial mindset and business development capabilities.
• Authoritative leadership style and strong operational autonomy.
• Excellent relationship‑building and negotiation skills.
• Strong financial awareness and KPI orientation.
• Strategic mindset and analytical skills.
• Deep understanding of the luxury customer journey.
• International mindset and results‑driven approach.

Language

• Additional languages considered a plus.

Compensation Package

• Bonus: up to 25% of annual salary linked to yearly objectives.