Descrizione dell'offerta
Wall Street English is a global leader in English education, helping people transform their lives and careers for over 50 years. With cutting-edge digital tools and a proven learning method, we deliver a unique blend of online and in-person teaching across our worldwide network. We’re bold, curious, supportive, and progress-oriented — and every team member plays a part in helping our students go further. Join us and be part of a mission that truly makes a difference.
Your Role Are you a passionate ELT professional ready to take the next step in your career? We're looking for a driven and dynamic
Service Manager
to lead our educational team and ensure students receive an outstanding learning experience from start to finish.
In this key leadership role, you'll be responsible for the
academic success, satisfaction, and engagement
of our students, while managing and motivating a high-performing service team.
What You’ll Do
Recruit, train, and develop a team of teachers and didactic staff
Deliver and uphold academic quality by implementing and maintaining Standard Operating Procedures
Teach classes in line with the Wall Street English Method
Drive internal revenue growth through high-quality service and student retention
Oversee the daily operations of the service department to ensure a seamless learning journey
Who You Are We’re looking for someone who brings both expertise and leadership to the table:
Native-level or bilingual English speaker
University degree holder
CELTA or equivalent ELT certification
2+ years of teaching experience (WSE experience a plus)
Excellent command of Italian (spoken and written)
Experience in team management, with a background in sales or customer service also considered an asset
What We Offer
Full-time contract
A comprehensive training program at onboarding and throughout your career
The opportunity to make a meaningful impact on students’ success
A dynamic, international work environment with a collaborative team culture
#J-18808-Ljbffr
Your Role Are you a passionate ELT professional ready to take the next step in your career? We're looking for a driven and dynamic
Service Manager
to lead our educational team and ensure students receive an outstanding learning experience from start to finish.
In this key leadership role, you'll be responsible for the
academic success, satisfaction, and engagement
of our students, while managing and motivating a high-performing service team.
What You’ll Do
Recruit, train, and develop a team of teachers and didactic staff
Deliver and uphold academic quality by implementing and maintaining Standard Operating Procedures
Teach classes in line with the Wall Street English Method
Drive internal revenue growth through high-quality service and student retention
Oversee the daily operations of the service department to ensure a seamless learning journey
Who You Are We’re looking for someone who brings both expertise and leadership to the table:
Native-level or bilingual English speaker
University degree holder
CELTA or equivalent ELT certification
2+ years of teaching experience (WSE experience a plus)
Excellent command of Italian (spoken and written)
Experience in team management, with a background in sales or customer service also considered an asset
What We Offer
Full-time contract
A comprehensive training program at onboarding and throughout your career
The opportunity to make a meaningful impact on students’ success
A dynamic, international work environment with a collaborative team culture
#J-18808-Ljbffr
Informazioni aggiuntive
Opportunità: Director of Studies Milano a Milano, Lombardia
Sei alla ricerca di una posizione come Director of Studies Milano presso Wallstreet a Milano? Di seguito trovi tutti i dettagli di questa offerta di lavoro.
Retribuzione indicativa: 50€ – 70€ EUR
Competenze valorizzate
- Go
- Leadership
Lavorare a Milano
Milano è il principale hub economico italiano, con un mercato del lavoro dinamico e opportunità in tutti i settori, dalla finanza alla tecnologia.
Settore: Scienza, ricerca e insegnamento
Competenze rilevate
Candidatura e Ritorno (in fondo)
Ricevi annunci simili
Inserisci la tua email: ti avvisiamo quando escono nuovi annunci corrispondenti.
✅ Controlla la tua email e clicca il link per confermare l'alert.
Nessun account necessario. Disiscrizione con un clic dall'email.