Duty of Care and Crisis Coordination Consultant

DEADLINE FOR APPLICATIONS

28 July 2026-23:59-GMT+01:00 Central European Time (Rome) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok. WHY JOIN WFP?

WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

WFP is strengthening a corporate Duty of Care (DoC) accountability, risk and operational framework to better anticipate, mitigate and respond to risks affecting its workforce globally. This includes enhancing preparedness, early warning, and coordinated response mechanisms to address emerging operational, security, health and environmental risks impacting personnel. The Duty of Care function is coordinated by Jelena Milosevic, Director, Change Management and Duty of Care Coordinator, appointed at corporate level to lead the development and operationalization of the organization’s Duty of Care framework. Within this context, the consultant will provide senior-level coordination and operational leadership to support the development of the Duty of Care toolkit, its implementation in Country Offices and the streamlining and coordination of Country Office requests for Augmented Duty of Care to enable a coherent response. The role will strengthen early warning and risk analysis capabilities, support preparedness and coordinated response to operational urgencies, and ensure structured engagement between Global Headquarters and County Offices. It will also contribute to consolidating cross-functional efforts into a consistent Duty of Care operational model aligned with organizational priorities and operational realities. In this context, the role is required to support the urgent activation of Duty of Care measures in response to the BVD Ebola crisis. ACCOUNTABILITIES/ RESPONSIBILITIES:

DoC Toolkit: Develop and facilitate implementation throughout GHQ and County Offices. Augmented DoC: coordinate requests and responses to Augmented DoC. Cross-functional DoC coordination: Lead and align DoC implementation across Country Offices, ensuring a coherent and integrated approach across GHQ and field operations. Risk analysis and early warning: Oversee monitoring, forecasting and prioritization of risks affecting personnel, providing timely insights to support informed decision-making. Crisis coordination and response: Lead coordination of actions during operational urgencies, ensuring effective information flow, follow-up, and accountability across stakeholders. Governance, oversight and delivery: Guide DoC secretariat functions, supervise junior roles, and ensure high-quality delivery of initiatives, outputs and senior management support materials. BVD Ebola crisis response: Support the urgent activation of DoC mechanisms in response to the BVD Ebola crisis, including facilitating rapid information flow and ensuring compliance with corporate protocols. DELIVERABLES AT THE END OF THE CONTRACT: DoC Toolkit: development and implementation. Duty of Care risk insights: Consolidated early warning, risk monitoring, and analytical outputs to inform decision-making. Crisis coordination outputs: Briefings, tracking tools, and updates supporting timely and coherent response to operational urgencies. Integrated deliverables ensuring alignment across WM functions and oversight of DoC secretariat outputs. Senior management support materials: High-level updates, briefings, and decision-support inputs for leadership. BVD Ebola crisis: support response activation. QUALIFICATIONS & EXPERIENCE REQUIRED:

Education: University degree in Business Administration, International Relations, Social Sciences, Public Health, Risk Management, or a related field. Experience: Between 5 and 10 years of progressively responsible experience in operations, emergency coordination, project management or related areas with 6+ years in the UN system, NGOs or INGOs is desirable. Demonstrated experience in crisis coordination, early warning systems, or operational support in complex environments. Experience leading dynamic teams to deliver excellent results; Demonstrated experience building strong relationships with business partners & ability to manage higher level coordination both sideways and upwards. Strong analytical and risk assessment skills, including ability to synthesize information from multiple sources. Proven ability to coordinate across diverse stakeholders in fast-paced environments. Ability to translate complex operational information into clear and actionable outputs. Strong organizational and communication skills, with attention to detail. Ability to work under pressure and manage competing priorities. Languages: Fluency in English required and knowledge of an additional UN language is an asset. WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework. REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected] NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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