E-commerce Specialist

We are looking for a passionate E-Commerce specialist to join our team

Type of contract: Maternity cover – 1 year

Here’s what you’ll get to do:

• Enhance your strengths and level up your e-commerce career
• Share your creative ideas and get to execute them at the highest standards
• Manage the company’s online store, including product listings, descriptions, pricing, promotions and inventory management
• Analyze and report on e-commerce metrics, such as website traffic, conversion rate and customer retention to identify areas for improvement and optimize performance
• Oversee the company’s customer service team, including responding to customer inquiries and resolving any issues or complaints
• Monitor e-commerce marketing activities
• Coordinate with external teams (agencies, developers)
• Coordinate e-commerce photo shoots
• Improve customer experience and increase conversion rates by analyzing customer acquisition channels
• Keep up to date with e-commerce trends and best practices
• Ensure the company’s e-commerce operations comply with relevant laws and regulations, such as data privacy, consumer protection and accessibility

To succeed in this role, you should have:

• At least 2 years of experience in e-commerce
• Experience with Web analytics tools, such as Google Analytics and Power BI
• Strong knowledge of e-commerce platforms and familiarity with digital marketing tools
• Knowledge of e-commerce best practices and trends
• Skill for structure and attention to detail
• Ability to prioritize effectively
• Excellent communication skills, both written and verbal
• Understanding of relevant laws and regulations
• Outstanding analytical and critical thinking skills
• Personal interest with marketplaces is a plus
• Previous experience in the fashion and luxury sector is a plus