E-Store Content Specialist

The Company

KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics

Your role at KIKO MILANO

We are looking for a Digital Content Specialist to join KIKO MILANO’s E-commerce Team, reporting to the Head of E-store.

Such talent is responsible for the management of WW E-commerce sites contents.

In particular, you will:

• Manage local websites with full animation plan (launches, promos…)
• Monitor online merchandising performance (conversion optimization, searches management, sorting rules, etc…)
• Manage websites 360 content through CMS
• Collect E-commerce business needs/Wishlist and collaborate with Customer experience team for prioritization management
• Build clear business specifications based on competitors’ benchmark and market best practices on relevant features
• Support implementation of all system emails, labels, etc…, related to new releases
• Test quality before monthly releases globally
• Deploy and configure new features
• Manage on-site SEO-related contents (content optimization in all languages so including translations optimization)
• Cooperate with SEO agency to improve organic rankings and captivate audience
• Start cross communications and links between social networks database-platforms and website whilst ensuring link-building

What you will need to succeed

• Minimum 4-year experience in a similar role
• Advanced knowledge of Microsoft Excel
• Knowledge of SAP, Contentful CMS, Salesforce is a plus
• Full understanding of the end-to-end UI-UX shopping experience
• Technical knowledge of E-commerce platforms and E-commerce-related software
• Knowledge of CMS tools
• Advanced Knowledge of GA tool (Data Studio; Google Optimize; Google Merchant is a plus)
• Fluent in English

We would love if you had

• Highly collaborative style and willingness and demonstrated ability to work in teams
• Excellent communication and influencing skills with experience of building relationships across an organization
• Strong organizational skills with an ability to re- prioritize as required to meet deadlines
• Strong problem-solving skills, detail-oriented
• Ability to multi-task and be action oriented
• A solution-orientated mindset with the ability to work accurately at pace

KIKO si impegna ad ampliare i propri sforzi per garantire le Pari Opportunità e dedica una particolare attenzione all’integrazione delle persone con disabilità all’interno dell’azienda. Tutte le posizioni aperte in KIKO sono rivolte anche ai candidati appartenenti alle Categorie Protette l.68/99. I dati verranno trattati esclusivamente ai fini di Ricerca del Personale. Leggi l'informativa privacy riportata al link