Ecommerce Assistant - INTERNSHIP

Tory Burch is an American lifestyle brand that embodies the personal style and sensibility of its Chief Creative Officer and Executive Chairman, Tory Burch. The collection, known for color, print and eclectic details, includes ready-to-wear, shoes, handbags, accessories, home and beauty. Art, music, travel, interiors and the designer’s own stylish parents are inspirations for the collection.

Our company launched in February 2004 with a single boutique on what was then a remote street in downtown Manhattan. Today, we are a global brand with a presence in more than 50 countries, but in many ways we are only just beginning. There is so much we want to do!

Brand integrity, global inspiration and beautiful products are integral to who we are as a company and what we have accomplished to date. Our incredible team is an equally important part of the equation. We believe that each of our employees play a vital role in our continuing efforts to grow and evolve.

JOB SUMMARY:

We're looking for a proactive, collaborative and curious team player who will be part of a newly established, passionate eCommerce team, based in Milan, and will support the day-to-day operations while being exposed to the department strategies.

The candidate will have the chance to learn what's behind an ecommerce business from strategy to execution, developing knowledge within the luxury-fashion industry.

RESPONSIBILITIES:

· Support the Ecommerce team in achieving sales and traffic targets.

· Support in analyzing ecommerce KPIs and performance data to generate actionable insights that support business growth.

· Support in delivering regular and ad hoc reports to key stakeholders and internal meetings.

· Contribute to the planning, execution and reporting of the email marketing calendar.

· Provide operational support across all European omni-channel ecommerce platforms (direct and marketplaces).

· Work with Client Service global teams to support customers throughout their journey.

· Conduct ongoing competitive analysis, monitor competitions activities and highlight opportunities to the ecommerce team.

QUALIFICATIONS AND EXPERIENCE

· Analytical mindset with a keen eye for detail and accuracy.

· Excellent written and verbal communication skills.

· Fluent in English (additional European languages are a plus).

· Proficiency in Microsoft Excel; experience with other Microsoft Office tools.

· Basic knowledge of Google Analytics 4 and business intelligence tools (e.g., Power BI, Tableau, Looker).

· Comfortable working in a fast-paced, ever-evolving environment.