Ecommerce Manager

Drive Digital Growth for a Premium Brand:
E-commerce Manager

Join a growing international brand crafting premium , minimalist products since 2013. We blend innovative technology with contemporary style, achieving significant global recognition in the premium yet accessible space. We're seeking a dynamic E-commerce Manager to lead our digital strategy and accelerate online growth.

Location:

Based in Milan, we welcome applications from candidates from EU & UK who can commit to a 6 days per month in our office. Travel expenses will be covered.

About You:

You're a results-driven e-commerce expert passionate about elevating brands in the premium yet accessible market. You excel at optimizing the online customer journey, boosting conversion, and building customer loyalty for product-focused businesses.

The Role:

You'll own our entire digital presence, from website experience (Shopify) to user engagement and retention. Your focus will be on improving key metrics through A/B testing, merchandising, cross-selling, and implementing a loyalty program. This is a hands-on role requiring a strategic and commercial mindset to capitalize on the unique opportunities within our brand and market position.

Key Responsibilities:

• Develop and execute the e-commerce strategy to drive significant revenue growth in the premium yet accessible sector.
• Optimize the Shopify Plus website for an exceptional user experience and conversion.
• Implement A/B testing, cross-selling, and a loyalty program.
• Develop engaging product stories to connect with our audience.
• Collaborate with other teams to enhance customer engagement.
• Analyze online consumer behavior and implement UX best practices.

What You'll Bring:

• Proven success in managing and growing e-commerce for product-centric brands, ideally within the premium yet accessible space.
• Strong understanding of the online customer in the premium-yet-accessible market.
• A track record of achieving significant digital revenue growth (ideally taking a brand to £7-20 million+ digital revenue, representing at least 25% of total revenue).
• Expertise in website optimization, UX, and conversion rate optimization.
• Strong analytical and commercial acumen.
• Proactive, self-driven approach with a passion for building and improving processes.
• An appreciation for design and the arts.

Sounds like you? Great, I would love to speak with you