Emea Demand And Supply Planner

We are seeking a member of the Supply Chain and Logistics team in charge of balancing the supply with the demand and sales within the EMEA region.

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Manage inventory to support demand and sales and key performance indicators as service level and inventory targets.

For finished goods, liaise with business, service, worldwide internal and external suppliers, warehouses, logistics teams, customer service and other back-office functions.

For Parts, liaise with WW service parts planners, service engineering, internal and external suppliers, warehouses, logistics team, customer service and other back-office functions.

Focus on meeting customers and dealers' expectations regarding supply of critical parts.

For finished goods Inventory management

Build the appropriate level of inventory into the region to meet the business needs, customer service level and inventory goals

Understand supply and demand risks and opportunities to forecast inventory level

Participate to inventory performance reviews and document risks, opportunities and gaps

Determine best replenishment process at item level and adapt it to market evolution (non stock, reorder point, takt, safety stock)

Identify, track and share any deviation to plan (slow moving inventory, overstock and short dated products), understand the financial impact and take appropriate actions to avoid scrapping

Achieve KPI : inventory and service levels and slow moving inventory

Track products by serial number along the supply chain as requested

Prepare the Sales and Operation Plan package

Demand management

Work closely with the business to understand sales forecast by product family

Reconcile aggregate and item level demand forecast

Monitor daily demand, allocate products to customer orders on a daily basis

Provide availability dates

Identify any availability risk, build recovery/contingency plans and communicate proactively to the business

Track and measure sales forecast accuracy

Supply management

Build aggregate supply plans to support sales and inventory and service level targets

Build item level replenishment plans

Understand any supply constraint and include into aggregate and item level plans

Reconcile aggregate and item level supply plans

Track and measure internal and external suppliers' performances

Place and manage Purchase Orders (PO) to internal and external suppliers based on supply plan requirements

For Parts

Expedite all priority service parts orders through entire Supply Chain process including any required approvals

Understand any supply constraint and assist in prioritizing customer orders

Own entire order process from demand to shipment

Continuous communication to customers on estimated delivery dates and other potential changes to orders

Work together with parts planners for purchase order placement (quantity required and method of shipment)

Place emergency orders with internal and external suppliers

Follow up on purchase orders placed and ensure they are received with priority at the regional warehouse

New part set-up requests in business system

Support new products launch, discontinuation, source of supply change

Projects, continuous improvement

Drive inventory and cycle time improvements

Support new products launch, discontinuation, source of supply change

Participate in projects impacting Supply Chain activities

Focus on issues, identify root cause and build corrective and preventive actions plans

Push repair/warranty processes with external vendors

KEY/CRITICAL SKILLS & COMPETENCIES

Demonstrated ability to work with business partners, understanding cultural, business and economic differences of the various countries

Proven ability to work and influence outcomes in a multiple countries / sites environment

Manage effectively the information flow with the key operational contacts, internal and external

Resistant to stress. Ability to handle workload variation while keeping good relationships. Ability to define and manage priorities

Effective negotiating skills

Customer focused

Rigorous, attention to detail

Good problem-solving skills, seeking for root cause

Effective communicator in both oral and written presentations

Excellent analytical skills

Efficient work management between daily routine activities, unplanned situations and projects

REQUIRED EDUCATION & EXPERIENCE

Certified Supply Chain specialist with 3-5 years in Supply Chain and/or operational Logistics functions experience

Supply chain and Logistics degree and/or APICS certification preferred

Experienced knowledge of Supply Chain processes, Demand, Supply and inventory management

Good MS office skills, especially Excel, PowerPoint

2+ years of SAP Order To Cash experience desired

Advanced level in English, ability to communicate effectively in multiple countries/sites environment

The position offers a permanent employment contract under the Italian National Collective Agreement (CCNL Terziario Distribuzione e Servizi). The gross annual base salary ranges from 30K to 35K.

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