F&B Service Expert - Chef de rang

Job Overview

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is recruiting a Chef de Rang. The role reports to the Restaurant Manager and is part of a high‑level team serving fine dining guests in Venice.

Schedule: full‑time contract, 40‑hour week. The position is located at The Gritti Palace, Campo Santa Maria del Giglio 2467, Venice, Italy.

Benefits

• Professional career progression within Marriott’s 9,000 hotels
• Learning and development opportunities (online, on‑job, in‑class)
• Discounts on hotel rooms, gift shop items, food and beverage
• Supportive management and motivated colleagues
• Community charity events and wellbeing activities via the TakeCare program
• Access to the Associates Restaurant for canteen service
• Canteen uniform and laundry service

Job Impact

Provide guests with an outstanding dining experience through warm greeting, flawless table settings, menu knowledge, and attentive service that leaves a lasting impression.

Responsibilities

• Welcome guests promptly and attend to tables
• Serve food and beverages, offering recommendations
• Assist guests with menu queries, special requests, and dietary needs
• Record transactions accurately in the MICROS system
• Check in with guests to ensure satisfaction with each course and drink
• Clean tables, complete closing duties, and restock tableware and supplies
• Communicate menu questions, wait times, recount orders, and product availability to the kitchen
• Adhere to cycle time guidelines for all meals
• Maintain cleanliness of work areas throughout the day
• Inspect the cleanliness and presentation of china, glass, and silver before use
• Follow standard operating procedures and brand identity guidelines at all times

Qualifications

• Legal right to work in Italy (valid work permit for full‑time role)
• Fluency in English and Italian
• Understanding of F&B operations and luxury hospitality
• Positive, outgoing personality and strong conversational skills
• Team‑oriented mindset
• Experience in a similar role in fine dining restaurants (advantage)
• Ideally, knowledge of Micros software

Physical and Safety Requirements

Ability to move and lift up to 25 lbs, stand, sit, or walk for extended periods, and maintain a professional appearance in a clean uniform. Safety training and certification will be required before employment.

Equal Employment Opportunity

Marriott International is an equal opportunity employer that promotes a fair and inclusive environment, valuing the diverse backgrounds of its employees. We do not discriminate on any protected basis, including disability, veteran status, or other legally protected categories.