Frame and Eyewear Technical Expert

ZEISS is technology and innovation. Founded in Germany, in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries. We’re looking for a Global Frame Shape Database Manager and VTO Scan Lab Supervisor to join VIS-NDOF in our Frame Platform and VTO ecosystem.

Your Role The role combines two critical pillars:

Global Frame Shape Database Manager

VTO Scan Lab Supervisor

Purpose: To ensure high-quality frame shape metadata and scans are captured, stored, and made available to Visustore, Visufit, VTO, VTO(at)Home, Frame Platform, ECP Online, and related applications; to lead the Frame Platform Scan Lab operations in Italy with excellence and reliability.

Global Frame Shape Database Manager

Quality control and entering frame shape meta data consumed by multiple platforms

Creating traces of frame requests for cut edge and fit and uploading them to the GFDB

Maintaining correctness of all data within the GFDB (23k+ frames)

Acting as the technical stakeholder for FrameManagementTool (FMT) and providing final GoLive approvals

Supporting CE&F project \"GFDB\" by connecting stakeholders and advising on technical questions

Connecting “online” data with GFDB, guiding data handling between FMT and Online

Guiding BI dashboards on what to display and which data matters from business and data perspectives

VTO Scan Lab Supervisor

Coordinating the Frame Platform Scan Lab in Italy with two operators (plus one backup)

Prioritizing tasks and solving process-related issues

Controlling and correcting meta data to ensure accuracy of stored data (Meta-trace and 3D data)

Improving the scan process for speed, data handling, and reducing partner involvement

Key measures / indicators

Frames on the platform (KPI)

Number of frames scanned by Visuscan

Your Experience Education

Diploma of optical industrial expert with qualification as optician

Deep knowledge of production and properties of lenses, frames, full spectacles (materials, behavior, tolerances)

Proficiency in software development and agile/sprint methodologies

Handling, creating, and tracing frame data; validating correctness and plausibility

Advanced understanding of materials, fitting, and behavior under different conditions

Knowledge of optician workflow, ophthalmic lenses, contact lenses, and low-vision products

Insight into lens production and technical requirements

Writing software requirements with prioritization for features

Software testing and experience with agile scrum teams

Ability to explain technical concepts to diverse stakeholders

Fluent English (read, write, speak)

Additional knowledge

Understanding of glasses and full spectacles production

Duties and Responsibilities Global Frame Shape Database Manager

Be the contact for technical questions about the global database content

Enter and maintain frame data

Propose improvements to the GFDB and FMT to the Product Owner

Ensure the FMT version includes all needed functionality; lead testing and sign-off for new features; conduct UATs

VTO Scan Lab Supervisor

Coordinate the VT Scan Lab in Italy with two operators

Serve as the interface between VTO Aalen and VT Scan Lab Italy

Ensure trace quality of frame shapes, 3D pictures, and all metadata conform to GFDB

Propose workflow improvements for speed and precision

Reporting relationships ZEISS is technology and innovation. You’ll join a collaborative, world-class team with opportunities to push boundaries and shape markets.

Your Benefits If you join ZEISS, you will have access to a range of benefits, including:

Bonus

Competitive holiday package

Primarily Italy (Castiglione Olona) with collaboration to Aalen, Germany; occasional travel between sites as required

Working conditions: Hybrid/onsite blend depending on project needs

Travel requirements: Occasional travel between Italy and Aalen.

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