Freelance Relocation Consultant

Your Mission

In this role, you will deliver relocation related activities and accompany expatriates, employed by global companies, on orientation tours, school / house visits and support them with their settling-in in the selected local area

What you will do

• Orientation tour: accompany the transferee during look and see program to help them familiarize with the local area
• School search: support the transferee with school selection (international schools / private / bilingual) and accompany during school visists
• Home search: review of housing needs, arrange and accompany on property viewing appointments
• Settling-in: support the transferee with property’s move-in and utilities connection
• Correct and consistent execution of client’s instructions and directions
• Deliver a great customer experience ending in excellent customer satisfaction

What you will bring to the role

• Free-lance status with own VAT Registration
• Live in Ravenna and have in-depth knowledge of the local area and customs
• Minimum 2 years experience in a similar customer-oriented position
• Ideally you already have some experience in the relocation or global mobility industry
• Ideally you have lived abroad / have a multicultural background
• Advanced written and spoken English and Italian, other languages are a plus
• Proactive approach, positive attitude and ability to make decisions independently
• Problem solving skills and empathic approach
• Excellent time management skills, with an ability to plan and manage workload under pressure
• Experience in the use of MS-Office and your own Laptop
• Valid Drivers’ License and car

What we offer

• A position that offers flexibility and autonomy. As a freelance, your working activity will depend on the season and the clients' needs
• An opportunity to collaborate with an international and multicultural team, who change lives, reinvent global mobility, and exceed customer expectations
• We are a future-orientated business, constantly striving for innovation and digitalization
• We offer a structured induction and training program

Application Process

Please send us your CV with a short motivation on why this Freelance opportunity interests you.