Front Desk Representative

We’re FBK, the global leading Tender Management software company. We help Life Sciences & Healthcare businesses to unleash the potential of every Bid and Tender – and for that, we need to join us as a Front Desk Representative.

In this role you have the chance to launch your career in the enterprise software world by working in FBK operation department. Your contribution will help increase the efficiency of the office workflow. You will be in close contact with internal key stakeholders with the opportunity to grow your career fast.

The work you'll do:

• Greet and welcome guests as they come and go
• Be professional and pleasant while interacting with guests
• Handle queries and address complaints
• Schedule meetings, interviews, and appointments
• Attend phone calls and redirect them to the appropriate line
• Take messages and pass them on to the receiver
• Receive packages, deliveries, and letters
• Regularly check and sort emails
• Keep an inventory of office supplies and ensure it is always stocked
• Maintain a filing system of all required documents
• Maintain a visitors log book
• Help make travel arrangements or any other administrative help
• Collaborate with and across the administrative community as an active and engaged member
• Other duties as assigned

The qualifications you need:

• 1+ years of experience in the role
• Bachelor’s degree or equivalent experience
• Proficiency in Italian
• English C1
• MS Excel Intermediate
• MS Word Intermediate
• Excellent written and verbal communication skills
• Aptitude for planning activities
• Aptitude for efficiency and achievement of results within the set deadlines and goal orientation
• Aptitude for performing administrative work that requires analysis, initiative, discretion, and independent judgment
• Attention to detail, precision, and proactivity
• Ability to synthesize and represent information/data with precision
• Autonomy and big picture thinker
• Strong relationship management skills, build a personal network throughout the company
• Willingness to be collaborative, inclusive, to embrace diversity and to have strong interpersonal skills #differentisbetter
• Ability to work as a team in order to drive additional value and expertise #dreamteam
• Motivated, hungry and want to actively improve FBK process management

What FBK can offer you:

• The opportunity to work in a unique and fast-growing field: Tender Management
• A growing team from diverse backgrounds to learn from and work with
• Investment in your personal growth and skill development (career paths, L&D courses, mentorships, and more)
• A unique combination of innovative atmosphere paired with great professionalism and self-responsible work
• A clear set of company values that guides everything we do: Play Like a Team, Wear the Customer’s Shoes, Kindness Always and Think Forward.

About us:

At FBK, we have built a leading product that has defined the new standard of Tender Management Systems (TMS), but we don't want to stop there. We give data-driven & AI technologies context and let them speak in a wholly new way based on our tendering technology. The FBK TMS (CM|XS Suite) provides a set of tools and applications to help companies manage every phase of tender management from finding the best opportunities in the market to post award analytics.

Our technology helps bring immediate value to the biggest enterprises around the globe and makes a direct impact on how people work day-to-day.

At FBK HQ , we get things done quickly by cultivating an open-minded culture with creative, collaborative, autonomous teams in which the best ideas win.

Equal opportunity:

We value diversity and always treat all employees and job applicants based on merit, qualifications, expertise, and talent. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status or disability status. Different makes us better.