Full Cycle Account Executive - Italy

YOUR MISSION AT PLANCRAFT

As our Account Executive in Italy, you play a key role in building Plancraft’s presence from the ground up. Having just entered the market, we’re looking for someone who enjoys shaping things early on. You will develop relationships with a growing base of Italian customers, co‑create a local sales approach, and turn early learnings into scalable success. You will work closely with a small, highly motivated local team, currently consisting of a Country Lead and a Sales colleague. This setup gives you a high level of ownership and real influence from day one. It is a hands‑on role where you collaborate closely while owning your own customer impact, with a strong focus on building sustainable foundations early on.

You will be based in Milan, working on site from our soon‑to‑be‑opened office at least three days per week, with occasional travel to our HQ in Hamburg (onboarding + quarterly visits).

YOUR RESPONSIBILITIES

• Convert leads into paying customers through excellent qualification, tailored demos, and consistent follow‑up.
• Own customers across the full lifecycle, including onboarding and activation support to avoid early churn and ensure customer value creation.
• Execute daily sales activities with high quality, maintaining strong CRM hygiene and transparent documentation.
• Collaborate closely with the team on localization, customer communication, and structured feedback loops.
• Provide weekly reporting on lead flow, performance metrics, and customer insights.
• Support outbound experiments (e.g., targeted outreach, event‑based campaigns) and share learnings with HQ and local team.
• Contribute to optimizing the sales process, improving structure and efficiency alongside the team.
• Help prepare and refine the sales playbook and market learnings together with the Country Lead.

YOUR PROFILE

MUST‑HAVES

• A self‑starter entrepreneurial mindset with strong ownership, structure, and reliability.
• Strong track record in closing deals and managing a structured pipeline.
• 2+ years experience in B2B SaaS sales, ideally in SMB segment.
• Proven hands‑on experience with outbound prospecting and lead generation.
• Solid CRM experience (HubSpot preferred).
• Comfortable working in fast‑changing environments.
• Italian language proficiency at C1/C2 level and strong English skills.

NICE‑TO‑HAVES

• Experience working in startups or early‑market environments.

BENEFITS

• Team Spirit : We’re driven by passion, commitment, and a shared mission. Team spirit matters to us — with major events, casual monthly formats, and a strong recognition culture.
• Ownership : You’re encouraged to take ownership from day one with a flat hierarchy and high‑trust environment.
• Learning & Growth : We invest in your personal and professional development through a strong feedback culture, a personal learning budget, and targeted enablement formats.
• AI Enablement : Our internal tools and workflows are AI‑enabled by design. We support every team and individual in applying AI at the next level in daily work, including a ChatGPT+ license.
• Tech & Tooling : You’ll receive a MacBook, premium over‑ear headphones, and everything else needed — from hardware to tools — to be effective.
• Recharge : 30 vacation days per year (based on a 5‑day week) and Dec 24 off.
• Flex Allowance : Monthly flex allowance to spend on mobility, wellbeing, and more.
• International Environment : The team covers Italy, France, the Netherlands, Austria, and Poland; English is the internal company language.