General Manager, EMEA

Company Description

For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces.

Job Description

Frette is seeking a General Manager, EMEA to oversee and manage all commercial divisions within the region, including Retail, Contract/Trade, third-party Distributors/Wholesale partners, and Hospitality.

The individual is responsible for P&L management for each business unit, ensuring efficient operations and strategic growth to maximize sales, profitability, and account penetration.

This person must be a hands-on, self-starting, analytical thinker who thrives in a fast-paced, high-growth environment.

Responsibilities Include But Are Not Limited To

Strategic Planning & Analysis

• Develop and lead the execution of the company’s commercial strategy for the EMEA region, defining KPIs, targets, and a roadmap for maximizing revenue and market share for the Frette brand.
• With direct reports, analyze customer feedback and market trends to develop and implement new strategies, tools, and resources.
• Find innovative solutions and tools, such as new technology, to support customer experience in-store and elevate service.
• Provide regular updates and reports on performance to senior management and the Board.

Business Development

• Seek new partnerships, collaborations, and growth opportunities. Identify potential markets, evaluate expansion options, and negotiate strategic partnerships or acquisitions.
• Ensure alignment of business practices, standards, and initiatives across all markets for a consistent client experience.
• Drive Frette’s market position and ensure the delivery of quality services and products according to brand standards.
• Attend networking and trade events within the region as a brand ambassador.

Transformational Leadership

• Provide feedback on market needs to proactively drive growth and profitability.
• Monitor industry trends, competitive landscape, and market dynamics to identify opportunities and threats.
• Ensure the highest quality of products, services, and customer experience within the area.
• Conduct market research and use data-driven insights for informed decision-making.

Cross-functional & Team Leadership

• Develop and manage relationships with key stakeholders, customers, suppliers, and partners.
• Collaborate with finance, operations, product development, marketing, and other departments to align commercial strategies with overall business goals.
• Support the rollout of new launches with internal teams (visual merchandising, CRM, marketing).
• Recruit, train, and manage employees, fostering a positive work environment and providing ongoing feedback and coaching.
• Inspire and motivate teams to achieve goals and work autonomously with sound judgment.

Qualifications

• Proven success in developing and executing commercial strategies for B2C and B2B markets in the EMEA region (EU and GCC), luxury experience preferred.
• Expertise in financial analysis and budgeting.
• Strong ability to identify and capitalize on business opportunities.
• Resourceful, collaborative, and a creative problem-solver.
• Foster cross-functional teamwork and communication.
• Strong leadership and interpersonal skills.
• Ability to travel internationally up to 35%.
• Proficiency in Italian and English, verbal and written.

Additional Information

We offer a contract under the ccnl Textile-industry at a level commensurate with experience, daily tickets from €8, and competitive welfare benefits. The weekly schedule is 40 hours, Monday to Friday, with flexible opening hours (8:30-9:30 and 17:30-18:30). Frette also offers a flexible Smart Working arrangement for two days a week.

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Retail, Luxury Goods, and Jewelry

Note: The job posting is active; no indication of expiration is present.