General Manager (Premium audio)

Overview

We are seeking a General Manager to lead strategic and operational excellence for a prestigious global brand, with a focus on driving growth and customer experience within the premium audio and home entertainment market .

This senior leadership role will deliver sustainable revenue growth, strengthen brand positioning, and cultivate exceptional client experiences across all business channels. With a 70% strategic focus on the Stage product line and related high-end services, the General Manager will lead initiatives to expand market share, enhance operational performance, and build high-performing teams. Acting as a brand ambassador, you will ensure flawless execution of business strategies, represent the company with key partners and authorities, and drive measurable results in alignment with global objectives.

Responsibilities

• Strategic & Commercial Leadership: Define and implement an omnichannel growth strategy (retail, e-commerce, B2B) to achieve business goals and elevate customer experiences.
• Lead the expansion and performance of the Stage product line, ensuring premium service delivery.
• Develop promotional and brand-building initiatives to strengthen market presence and customer engagement.
• Build and maintain a high-value CRM database to optimize client relationships and revenue opportunities.
• Collaborate with leadership on annual and monthly plans, budgets, and market development strategies.
• Operational Excellence: Establish and refine standard operating procedures and service benchmarks across all channels.
• Oversee daily operations, ensuring KPI-driven performance, productivity, and profitability.
• Drive inventory optimization and supply chain efficiency, reducing shrinkage and ensuring availability.
• Execute effective pricing, sales, and margin strategies to meet revenue and profitability goals.
• Team Leadership & Development: Recruit, train, and lead high-performing cross-functional teams.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Act as a mentor and motivator, driving engagement and team success.
• Market Development & Customer Engagement: Conduct market and competitor analysis to identify new opportunities and trends.
• Lead store development initiatives, including site selection and retail modeling.
• Oversee integrated marketing campaigns (digital and offline) to maximize engagement and conversion.
• Governance & Reporting: Ensure strict adherence to regulatory compliance, corporate policies, and security standards.
• Deliver detailed and insightful reports to senior leadership.
• Actively participate in corporate strategy and financial planning at a regional level.

Requirements

• 5+ years of experience in General or Commercial Management within luxury, premium retail, or consumer electronics / furniture sectors.
• Proven success in growing revenue, market share, and brand equity through strategic and operational initiatives.
• Exceptional leadership and team management skills; ability to inspire and manage diverse teams.
• Strong understanding of luxury customer expectations and premium service delivery.
• Advanced analytical and business acumen, with proven ability to interpret complex data and drive actionable strategies.
• Excellent communication, negotiation, and stakeholder management skills.
• Fluent in English and Italian (verbal and written).
• Agile, adaptable, and solution-oriented leader who thrives in dynamic environments.

Why Join

This is a rare opportunity to lead the strategic and commercial operations of a globally recognized luxury brand. The role offers autonomy, high visibility, and the ability to shape the future of a premium retail network in a key market.