Global Accounts Customer Success Director (Italy)

Genesys Cloud Services, Inc. is seeking a Customer Success Director for Global Accounts in Italy. This position aims to build long-term relationships with customers, advising them on achieving their customer experience vision.

Key responsibilities include collaborating with senior executives, creating success plans, and ensuring customer onboarding and retention. Candidates should possess over 10 years in a customer-facing role and be fluent in both Italian and English. The role offers a competitive compensation package.