Global Customer Success Director: CX & Exec Partnerships

8315 Italy - Genesys Cloud Services S.r.l. is searching for a Customer Success Director to cultivate enduring relationships with global customers by guiding their customer experience goals. This role involves establishing customer success plans and advocating for effective strategies and services.

The ideal candidate will have over 10 years in a related field, demonstrate a strong command of Italian and English, and possess exemplary leadership skills. A collaborative approach with cross-functional teams is essential for achieving customer business outcomes.