[Hanwha Power Italy] - Aftermarket Business Assistant

Company Introduction:

“We drive a sustainable future through innovative energy equipment, smart technology and solutions.”

At Hanwha Power, we are dedicated to ensuring the world’s energy flows more reliably, efficiently, and sustainably.

We take pride in designing and manufacturing high-performance oil-free compressors and delivering comprehensive energy solutions—from gas turbine services to precision fuel supply systems. Beyond today’s technology, we are actively shaping a better tomorrow by developing next-generation low-carbon solutions powered by hydrogen and ammonia, helping diverse industries transition toward a greener future.

With over 9,000 units delivered worldwide and a robust network spanning North America, Europe, the Middle East, and Asia, our reach is our strength. However, our true value lies in being close to our customers. We go beyond delivering products, building lasting partnerships through sincere technical support and responsive service you can count on.

In an era of rapid electrification, data center expansion, and decarbonization, the role of energy has never been more vital. Hanwha Power stands at the heart of this transformation. We are more than just a provider; we are a trusted partner, empowering our customers to embrace a cleaner and more efficient energy future.

The strength of Hanwha Power comes from the harmony of an agile, adventurous spirit and deep engineering expertise. We move beyond rigid frameworks to share ideas freely and support one another’s growth through genuine collaboration. Here, we do more than just work—we walk together with the shared pride of designing the future of energy for our planet.

Role Overview:

We are looking for an organized and proactive Aftermarket Business Assistant to join our European Head Office.

The role will provide operational and administrative support to the Aftermarket Team, ensuring efficient management of spare parts quotations, logistics documentation, and documentation required for customer site access. The position requires strong organizational skills, attention to detail, and the ability to coordinate effectively with customers, suppliers, service engineers, and internal departments.

The position is ideal for candidates who are willing to develop a career in aftermarket operations and customer support within an international industrial environment.

Key Responsibilities:

• Prepare and manage spare parts quotations in coordination with the Aftermarket Sales Team.
• Support internal stakeholders by providing timely quotation-related documentation and information.
• Prepare, review, and maintain logistics documentation for spare parts for domestic and international shipments.
• Coordinate shipping documentation and liaise with logistics providers to ensure smooth and timely deliveries.
• Prepare and manage documentation required for customer site entrance, including safety, compliance, and administrative requirements.
• Coordinate with customers and field service engineers to ensure site access documentation is complete and submitted on time.
• Maintain accurate records and update internal databases, reports, and documentation.
• Support the Aftermarket Team in day-to-day business activities and administrative tasks.
• Collaborate with Sales, Service, Logistics, Finance, and other internal departments to ensure efficient execution of aftermarket operations.
• Monitor the status of quotations, shipments, and documentation to ensure deadlines are met.

Skills and Qualifications:

• Previous experience in sales support, customer service, logistics, aftermarket support, or administrative roles would be considered an advantage.
• Recent graduates and candidates at the beginning of their professional career are encouraged to apply.
• Strong organizational and time-management skills.
• High attention to detail and accuracy in document management.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a dynamic environment.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Experience working with ERP systems would be considered a plus.
• English language proficiency at B2/C1 level (written and spoken) is required.
• Knowledge of the Korean language would be considered a plus.

Location:

This position will be located in Cinisello Balsamo (MI), Italy.

Our Offer:

We offer a compensation package including a gross annual salary (RAL) between €30.000 and €35.000, based on experience and qualifications, an annual performance-based MBO bonus, access to the company canteen, and the opportunity to grow professionally within a leading international industrial group.

Joining us, you will become part of a leading global multi-industrial corporation, driven by technological innovation, founded on dedication and integrity, operated with the spirit of trust and loyalty above all else, and defined by its stimulating work environment and commitment to employee development.

Join us and contribute to shaping the future of industrial innovation.

Equal Employment Opportunity (EEO):

Hanwha Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment and hiring process.

e a difference!