Head of ITALY

Overview

JD.com, China’s leading eCommerce and supply-chain technology enterprise, is expanding its global footprint and establishing a significant strategic presence in the ITALY. We are seeking a visionary, commercially driven Chief Executive Officer (CEO) to lead JD.com ITALY. This individual will spearhead market entry, define the long‑term strategy, and build a world‑class operation that reflects JD.com’s commitment to quality, innovation, and customer experience.

Key Responsibilities

Strategic Leadership

• Develop and execute JD.com’s ITALY market strategy aligned with global vision and long‑term growth objectives;
• Identify high‑value market opportunities in retail, logistics, supply chain, and partnerships;
• Lead competitive analysis, market positioning, and strategic initiatives to establish JD.com as a leading eCommerce player in the ITALY.

Commercial Growth

• Drive top‑line revenue growth through partnerships with brands, merchants, suppliers, and retail ecosystems;
• Develop and launch local product and service lines appropriate for the ITALY market;
• Establish strong relationships with key stakeholders including regulators, industry groups, suppliers, and technology partners.

Operational Management

• Build, structure, and lead our ITALY business units including eCommerce Category Management, Operations & Inventory;
• Ensure operational excellence that aligns with JD.com’s global standards for speed, reliability, and customer satisfaction. Financial Stewardship;
• Set financial targets, budgets, and forecasts for the ITALY entity;
• Monitor P&L performance and ensure profitability and sustainable expansion;
• Manage investment planning, risk mitigation, and capital allocation for the ITALY business.

Talent & Culture

• Recruit, mentor, and lead a high‑performing leadership team.
• Establish a strong organizational culture that reflects JD.com’s core values: customer‑first mindset, efficiency, integrity, and innovation.
• Drive cross‑cultural alignment between ITALY operations and Chinese headquarters.

Regulatory & Governance

• Ensure full compliance with ITALY laws, regulations, and corporate governance standards.
• Manage risk proactively, including data protection, employment law, and international trade compliance.
• Represent JD.com ITALY in public affairs, stakeholder engagements, and government relations.

Basic Requirements

• Extensive senior executive leadership experience in eCommerce, retail, supply chain, or related technology‑enabled sectors.;
• Proven track record in leading P&L, scaling operations, and delivering commercial growth in the ITALY or broader European markets;
• Strong understanding of ITALY digital commerce landscape, consumer trends, and competitive dynamics;
• Demonstrated ability to build and lead large, diverse, cross‑functional teams;
• Excellent communication skills and ability to engage with senior stakeholders, regulators, and partners;
• Experience working with or within multinational organizations.

Preferred Requirements

• Prior experience launching or scaling an international brand in the ITALY or Europe;
• Knowledge of different business culture, cross‑border eCommerce, and China-ITALY trade dynamics;
• Background in high‑growth tech companies or advanced logistics/supply chain organizations;
• Experience managing omnichannel retail, marketplace ecosystems, or advanced fulfilment networks.