Head of ITALY

Overview

JD.com, China’s leading eCommerce and supply-chain technology enterprise, is expanding its global footprint and establishing a significant strategic presence in the ITALY. We are seeking a visionary, commercially driven Chief Executive Officer (CEO) to lead JD.com ITALY. This individual will spearhead market entry, define the long-term strategy, and build a world-class operation that reflects JD.com’s commitment to quality, innovation, and customer experience.

Key Responsibilities

• Strategic Leadership
  • Develop and execute JD.com’s ITALY market strategy aligned with global vision and long-term growth objectives;
  • Identify high-value market opportunities in retail, logistics, supply chain, and partnerships;
  • Lead competitive analysis, market positioning, and strategic initiatives to establish JD.com as a leading eCommerce player in the ITALY.
• Commercial Growth
  • Drive top-line revenue growth through partnerships with brands, merchants, suppliers, and retail ecosystems;
  • Develop and launch local product and service lines appropriate for the ITALY market;
  • Establish strong relationships with key stakeholders including regulators, industry groups, suppliers, and technology partners.
• Operational Management
  • Build, structure, and lead our ITALY business units including eCommerce Category Management, Operations & Inventory;
  • Ensure operational excellence that aligns with JD.com’s global standards for speed, reliability, and customer satisfaction;
  • Set financial targets, budgets, and forecasts for the ITALY entity;
  • Monitor P&L performance and ensure profitability and sustainable expansion;
  • Manage investment planning, risk mitigation, and capital allocation for the ITALY business.
• Talent & Culture
  • Recruit, mentor, and lead a high-performing leadership team.
  • Establish a strong organizational culture that reflects JD.com’s core values: customer-first mindset, efficiency, integrity, and innovation.
  • Drive cross-cultural alignment between ITALY operations and Chinese headquarters.
• Regulatory & Governance
  • Ensure full compliance with ITALY laws, regulations, and corporate governance standards.
  • Manage risk proactively, including data protection, employment law, and international trade compliance.
  • Represent JD.com ITALY in public affairs, stakeholder engagements, and government relations.

Basic Requirements

• Extensive senior executive leadership experience in eCommerce, retail, supply chain, or related technology-enabled sectors.
• Proven track record in leading P&L, scaling operations, and delivering commercial growth in the ITALY or broader European markets.
• Strong understanding of ITALY digital commerce landscape, consumer trends, and competitive dynamics.
• Demonstrated ability to build and lead large, diverse, cross-functional teams.
• Excellent communication skills and ability to engage with senior stakeholders, regulators, and partners.
• Experience working with or within multinational organizations.

Preferred Requirements

• Prior experience launching or scaling an international brand in the ITALY or Europe.
• Knowledge of different business culture, cross-border eCommerce, and China-ITALY trade dynamics.
• Background in high-growth tech companies or advanced logistics/supply chain organizations.
• Experience managing omnichannel retail, marketplace ecosystems, or advanced fulfilment networks.