Head of ITALY

Overview

JD.com, China’s leading eCommerce and supply-chain technology enterprise, is expanding its global footprint and establishing a significant strategic presence in the ITALY. We are seeking a visionary, commercially driven Chief Executive Officer (CEO) to lead JD.com ITALY. This individual will spearhead market entry, define the long-term strategy, and build a world-class operation that reflects JD.com’s commitment to quality, innovation, and customer experience.

Key Responsibilities

Strategic Leadership

• Develop and execute JD.com’s ITALY market strategy aligned with global vision and long-term growth objectives
• Identify high-value market opportunities in retail, logistics, supply chain, and partnerships
• Lead competitive analysis, market positioning, and strategic initiatives to establish JD.com as a leading eCommerce player in ITALY

Commercial Growth

• Drive top-line revenue growth through partnerships with brands, merchants, suppliers, and retail ecosystems
• Develop and launch local product and service lines appropriate for the ITALY market
• Establish strong relationships with key stakeholders including regulators, industry groups, suppliers, and technology partners

Operational Management

• Build, structure, and lead our ITALY business units including eCommerce Category Management, Operations & Inventory
• Ensure operational excellence that aligns with JD.com’s global standards for speed, reliability, and customer satisfaction
• Set financial targets, budgets, and forecasts for the ITALY entity
• Monitor P&L performance and ensure profitability and sustainable expansion
• Manage investment planning, risk mitigation, and capital allocation for the ITALY business

Talent & Culture

• Recruit, mentor, and lead a high-performing leadership team
• Establish a strong organizational culture that reflects JD.com’s core values: customer-first mindset, efficiency, integrity, and innovation
• Drive cross-cultural alignment between ITALY operations and Chinese headquarters

Regulatory & Governance

• Ensure full compliance with ITALY laws, regulations, and corporate governance standards
• Manage risk proactively, including data protection, employment law, and international trade compliance
• Represent JD.com ITALY in public affairs, stakeholder engagements, and government relations

Basic Requirements

• Extensive senior executive leadership experience in eCommerce, retail, supply chain, or related technology-enabled sectors
• Proven track record in leading P&L, scaling operations, and delivering commercial growth in the ITALY or broader European markets
• Strong understanding of ITALY digital commerce landscape, consumer trends, and competitive dynamics
• Demonstrated ability to build and lead large, diverse, cross-functional teams
• Excellent communication skills and ability to engage with senior stakeholders, regulators, and partners
• Experience working with or within multinational organizations

Preferred Requirements

• Prior experience launching or scaling an international brand in the ITALY or Europe
• Knowledge of different business culture, cross-border eCommerce, and China-ITALY trade dynamics
• Background in high-growth tech companies or advanced logistics/supply chain organizations
• Experience managing omnichannel retail, marketplace ecosystems, or advanced fulfilment networks