Head of Key Accounts

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste.

Why do we need to do that? Because more than one-third of the food produced in the world is wasted, impacting our planet's health—10% of greenhouse gas emissions come from food waste and loss.

As the world’s largest food waste-fighting app, we connect stores with unsold, surplus food to consumers. We are a certified B Corporation committed to creating educational tools, sharing knowledge, developing new business solutions, and influencing legislation to reduce food waste.

We’re growing rapidly, with a community of 67 million users across 17 countries, saving over 173 million meals from waste. We’re proud but eager to achieve more.

We are looking for talented individuals with diverse skills to join our expanding team. Here’s where you come in:

• We’re seeking an exceptional Head of Key Accounts to join us in Milan.
• Your mission : As Head of Key Accounts, you will drive growth by leading initiatives and managing the Key Accounts team, focusing on partnerships across supermarkets, restaurants, and bakery chains. You will report to the Country Director, develop regional strategies, and manage your own national accounts.

Your role :

• Manage the Key Account department, focusing on strategic growth.
• Coach, train, and mentor a team of 12 Key Account Managers.
• Manage relationships with C-level stakeholders.
• Acquire and retain key accounts, focusing on growth and meeting KPIs to increase meals saved.
• Lead business development and build a strong pipeline.
• Maintain connections within the organized retailing and distribution segments.
• Own the KA strategy, aligning with customer and user needs.
• Implement innovative techniques for account growth, research, planning, and global roll-outs.

Requirements :

• Experience in Key Account Management or Business Development, with GDO experience as a plus.
• Deep understanding of national commercial accounts like supermarkets and grocery stores.
• Experience leading sales teams in enterprise or fast-growth environments.
• Proficiency in English and Italian.
• Strong communication skills for mentoring and engaging with c-suite stakeholders.
• Negotiation skills and ability to train others in complex negotiations.
• Business planning and forecasting abilities.
• Ability to collaborate with marketing to develop value propositions.
• Self-starter, efficient, approachable, and team-oriented.
• Based in or willing to relocate to Milan.
• A passion for sustainability and fighting food waste is essential.

What we offer :

• The chance to work in a social impact company making a positive difference.
• Experience in an international environment with talented colleagues across 17 countries.
• Opportunities for personal and professional growth in a high-growth scale-up.