Head of Revenue Operations (f / m / x)

Youve seen the chaos. Bloated tech stacks pointless KPIs siloed functions over-engineered workflows that no one uses. Youve always known theres a better way and now you get to build it.

This role is your RevOps holy grail : the chance to create the kind of SMB and ecommerce GTM engine that just works. Its simple. Its smart. It scales. Youll be both architect and operator leading a high-performance team while personally digging into the work that matters.

Youre joining a company and leadership team that gets it. Youll have the air cover resourcing and cultural support to move fast stay lean and build the high-output RevOps function youve always wanted. You report directly to the VP of RevOps your thought partner your amplifier and your sparring partner.

What Youll Own

• Lead & Scale the Team : Grow and guide Sales Ops CS Ops Systems and BI with clarity decisiveness and high standards defining what great RevOps looks like.
• Own Sales & CS Operations : Manage the full revenue funnel for SMB and ecommerce simplifying processes across churn renewal and upsell workflows.
• Build & Optimize Processes : Design scalable workflows automation segmentation and compensation structures that drive predictable results.
• Master the Tech Stack : Oversee core GTM systems like Salesforce Chargebee and Planhat eliminating tech debt and ensuring tools enable impact over maintenance.
• Drive Revenue Infrastructure : Partner with Finance Product and BI to own forecasting pipeline accuracy and performance KPIs that drive action.
• Define Metrics & Insights : Develop operational blueprints set meaningful KPIs and lead planning forecasting and territory design for SMB / MM GTM

What You Bring

Must-Haves

• A couple of years in B2B SaaS RevOps with deep experience in SMB and ecommerce revenue engines
• Domain expertise across Sales and CS Ops including lifecycle models segmentation playbooks and comp design.
• Proven track record leading and scaling lean high-performing RevOps teams.
• Absolute fluency in Salesforce Chargebee Planhat and modern GTM tooling.
• Tactical operator at heart you can document a process clean a report debug a sync and redesign a flow all before lunch.
• Obsessed with simplification. You dont tolerate overcomplication and you never ship processes you wouldnt use yourself.

Nice-to-Haves

• Some experience with enterprise or mid-market sales motions.
• Experience during M&A or tool consolidation phases is a bonus.

What You Get

• Youre not just getting a job youre finally getting the environment youve been waiting for.
• A leadership team that gets RevOps and gives you the freedom to move fast and break the right things.
• A RevOps org that is respected trusted and embedded across GTM not an afterthought or ticket queue.
• A culture that values builders not blockers.
• Full support to get the tooling headcount and resources you need to win.
• And best of all a team of smart ambitious low-ego people who care deeply about doing things right.

What This Role Is NOT

• Not a talker.
• Not someone who needs permission to fix whats broken.
• If youve been waiting for a team that values simplicity clarity and real impact you just found your home.

Key Skills

Succession Planning,Growing Experience,Expense Management,Management Experience,Rackspace,Laboratory Management,Senior Leadership,Operations Management,Relationship Management,Leadership Experience,negotiation,Taxonomy

Employment Type : Full Time

Experience : years

Vacancy : 1