Hotel General Manager

Join our team as Hotel General Manager at our Pestana Hotel Group unit located in Courmayeur!

Location: Courmayeur, Italy

About us

Pestana Hotel Group is Portugal's largest international hotel group, renowned for its more than 100 hotels across 17 countries spanning 4 continents. With 12,000 rooms and over 5,000 employees, we host more than 3 million guests annually.

What you will be doing

As the Hotel General Manager, you will lead all hotel operations, ensuring exceptional guest experiences, optimised financial performance, and a motivated, high‑performing team. You will be responsible for managing daily operations, driving commercial strategies and maintaining the quality standards of Pestana Hotel Group.

Your key responsibilities will be

• Ensuring high-quality service standards across all departments.
• Leading, motivating, and developing the hotel team, creating a positive and effective work culture.
• Planning, organising, and overseeing daily operations to ensure efficiency.
• Managing budgets, expenses, and interpreting financial reports to maximise revenue and profitability.
• Developing and implementing commercial and operational strategies.
• Building strong relationships with guests, addressing their concerns, and ensuring their overall satisfaction.
• Collaborating with suppliers, partners, and event planners.
• Ensuring full compliance with health, safety, hygiene, and local regulatory standards.
• Monitoring property inspections, maintenance needs, and operational risks.
• Ensuring smooth collaboration between departments and alignment with Pestana Hotel Group standards.

We value individuals who

• Bring proven experience as a Hotel Manager or General Manager, ideally in a luxury or upscale hotel.
• Are fluent in Italian and English; knowledge of additional languages is a plus.
• Have strong financial and business acumen.
• Demonstrate excellent leadership and people management skills.
• Possess strong customer service orientation and a strategic mindset.
• Are reliable, organised, and able to manage multiple priorities under pressure.
• Have strong decision-making and problem-solving abilities.
• Are proficient in MS Office; knowledge of hotel management systems is an advantage.
• Hold a degree in Hospitality/Hotel Management, Business Administration, or a related field.
• Already have the right to work in Italy.
• Willingness to pursue further professional growth opportunities in other geographical locations.

What we offer

• The opportunity to lead a key hotel within an international hospitality group.
• Competitive compensation aligned with experience and market standards.
• A dynamic, multicultural work environment with strong company values.
• Professional growth opportunities within Pestana Hotel Group.

If your profile matches this description and you are eager for a new challenge, please send us your CV. We look forward to meeting you!