Hotel Manager
Descrizione dell'offerta
Hotel Manager - Luxury Boutique Hotel
We are seeking a Hotel Manager to join our luxury boutique hotel. As part of the management team and reporting directly to the owner, you will be responsible for leading the daily operational management of the hotel services.
You will supervise and coordinate department heads to drive service efficiency, and achieve or exceed revenue and guest satisfaction targets.
Key Responsibilities:
- Drive the team and daily operations to provide memorable customer experiences and meet targets.
- Address customer concerns and promote a service recovery culture to enhance loyalty.
- Assist in developing hotel budgets and strategic goals.
- Provide leadership to ensure targets are met while maintaining high staff engagement and motivation.
- Coordinate service delivery across all operational departments to exceed guest expectations.
- Control costs and analyze results to identify opportunities for efficiency improvements.
- Hold regular meetings with department heads to share guidance, feedback, and improve staff and customer experiences.
Requirements:
- Degree or diploma in Hotel Management or equivalent.
- Experience as Director of Operations or Hotel Manager in five-star properties.
- Strong background in Food & Beverage and Room Division Management.
- Excellent leadership, organizational, and communication skills.
- Problem-solving attitude and proactive approach.
- Knowledge of hotel property management systems.
- Fluent in English; knowledge of additional languages is a plus.
Location: Triveneto
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