Housekeeping Stage

At Park Hyatt:

We are looking for a trainee in the Rooms Department with a main focus on the Housekeeping Department for our hotel. The mission and intent is governing the operations of the Cleaning and Laundry department; ensuring that our guest rooms, public areas and employee areas meet the highest standards of cleanliness and Hyatt standards.

Main Duties and Responsibilities:

• Ensure customer satisfaction from arrival to departure in accordance to standards and procedures in the guest rooms and general areas with Park Hyatt standards
• Promote and recognize opportunities to provide guest service above and beyond all expectations
• Monitor correct handling off all guest requests and guest room servicing needs
• Ensure that cleanliness and service standards are maintained in all areas of responsibility
• Complete all special project in a timely manner
• Be an active team player with hands – on approach
• Ensure all equipment and cleaning supplies are used correctly and in accordance with safety and security standards to guarantee employee safety
• Ensure that grooming standards are followed in a timely manner to all colleagues
• Inspect rooms, public areas, back of house
• Check Cost Control

Qualifications:

• Successful problem solving skills
• Possess an excellent written and verbal command of Italian and English
• Excellent overall communication skills
• Able to multi-task
• Strong desire to provide excellent guest service
• The ability to work in a team environment
• Flexible schedules and hours

Benefits:

• 600€ refund per month.
• Use of Staff Canteen for meals.