Human Resources Analytics Director

Location: Milan - Brera - Italy

Type: Full-Time | Executive Role

Department: Human Experience & Talent Strategy

Compensation: Starting from € 60,000 + based on experience and value alignment

We are Queen of Clubs

Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travellers and their most memorable moments.

Milan will be our new headquarters for executives, marketing, and creative talents. We’re seeking a Head of People & Talent , a strategic and emotionally intelligent leader who can scale our team with elegance, vision, and precision.

About the Role

This is not classic HR. This is Human Experience Design . You will lead the full people function across our international offices, shaping the future of how we scout new talent across the best Hospitality Universities in Europe, how we select, interview, hire, onboard, engage, and grow motivated world-class talent in a company built on luxury, excellence, and innovation.

You Will:

• Build and lead the People, New Talents & strategy across our European hubs
• Attract and retain top-tier talent from the luxury, hospitality, managment and travel industries
• Elevate our employer brand and maintain partnerships with universities to build recruitment

pipelines (EHL, Glion, Les Roches) for elite roles and emerging graduate talent

• Champion a high-performance, inclusive, and emotionally intelligent culture
• Partner with C-Level to align people's vision with company growth
• Lead HR operations, compliance, and people analytics with luxury precision
• Oversee HR systems, compliance, contracts, and people analytics

You Are:

• Experienced in leading people functions in hospitality, travel, or luxury environments
• Do not apply if you don't come from a luxury background
• A confident, elegant communicator in English (French or Spanish is a plus)
• Fluent in English, Level C1
• Obsessed with emotional intelligence, talent development, and cultural fit
• A trusted partner to leadership, with strong business and interpersonal acumen
• A modern thinker, ready to reimagine traditional HR into something people love
• You dress with elegance and charm at all times. Your manners are impeccable, your attitude leads

We offer:

• The chance to shape the next chapter of Europe’s most exciting Luxury Travel Brand
• A Milan-based role with pan-European leadership and travel opportunities
• A dynamic, entrepreneurial, and design-forward environment
• Access to luxury industry events and global networking
• Competitive compensation and performance incentives

Compensation: Starting from Euro 60,000 + Incentives , based on experience and value alignment

Must have:

High emotional intelligence, cultural awareness, and team leadership skills

A Master's Degree from a Recognized University

You MUST live your energetic personal life in Milan